Can-Do Spirit of Victoria, Clover Point Recap, Indoor Sheltering Update Plus How We Spend Money, and A Mother’s Email – Mayor’s Sunday Email – Sunday March 14

Hello Everyone,

I wanted to started this email / post with the op-ed I wrote for the Times Colonist on Thursday, which marked one year of the global health pandemic. The crafty headline writers at the paper gave it the title, “Can-do spirit of past year will help position city for the future.” I’m sharing it with all of you as a tribute to what we’ve all been through. If you wrote specifically about Clover Point or about homelessness and concerns with respect to parks sheltering and the plans to move people indoors, feel free to skip the op-ed and go right down to those headings. If you’d like to receive weekly updates, you can sign up here (top right hand side).

Can Do Spirit of Past Year
Today marks one year since the World Health Organization declared COVID-19 a global health pandemic. The flag at City Hall is flying at half-mast to recognize and mourn the lives that have been lost.

Today is also a moment for reflection: how we came together to fight COVID-19; how our lives have changed; what we’ve lost and what we’ve gained. It’s also a time to look forward, towards recovery and to what kind of economy we build for the future.

Each of us probably remembers where we were the moment life changed. I was at the Victoria airport on March 11, 2020. I’d checked in and was waiting for my flight to Ottawa for a conference and minister meetings. My phone rang and it was staff at City Hall suggesting I reconsider travelling.

I remember telling the woman at the Air Canada boarding gate that I wouldn’t be on the flight. “You and almost everyone else,” she said. Recognizing me as the mayor she said, “Good luck to you … good luck to all of us,” with a real sense of foreboding.

It’s much more than luck that has carried us through the last year. It’s the skill, courage and sheer fortitude of those working in our health care system. They risked their lives to keep us all safe. They showed up for shifts in the early days of the pandemic when so much about the disease was unknown. They tended to the sick and the dying. They are COVID-19 heroes.

So too the bus drivers who kept transit running so people could get to work. The grocery store cashiers and clerks. The teachers who got kids back to school in uncertain conditions. The City workers who kept providing the services we depend on like garbage pick-up, street cleaning, running water.

When the world shut down and we were told to stay at home, to work from home, those who couldn’t and didn’t – for the benefit of us all – deserve our deepest thanks.

We did thank them early on, banging pots at 7 p.m. On front porches and in backyards throughout the region, every evening the loud clanging clatter of thanks. That simple act brought us together, lifted our spirits. But then it stopped, our spirits fizzled, and COVID-19 fatigue began to set in.

Our bubbles started to feel small. We couldn’t go for dinner with a friend, take a trip, enjoy a symphony concert or a play. Sing in our choirs. Attend church in person. Many have lost jobs or had their work hours cut. The pandemic widened existing cracks in the social safety net, leaving our most vulnerable neighbours in desperate need of housing and support. Our kids’ mental health worries us, and maybe our own mental health does too. Our small businesses are struggling.

There have been some silver linings. The region’s generosity was evident in the early months of the pandemic when the Times Colonist, Victoria Foundation and Jawl Family Foundation launched the Rapid Relief Fund with the aim of raising $1 million. In less than two months, contributions small and large totalled $6 million, all of which went directly to non-profits providing services to people hit hard by the pandemic.

The Build Back Victoria initiative last summer showed how quickly Council can act and how agile City Hall can be. Within weeks, dozens of patios and retail “flex spaces” sprung up across the city to create more space for businesses to serve customers. I’ve had a number of business owners tell me that Build Back Victoria is the reason they’re still open. And I’ve had residents say to me that they’ve never spent as much time or money on Government Street as they did last summer.

Vaccines roll out next week, restrictions will be slowly eased, and life will start to feel normal again. As it does, we’ve got a lot of economic recovery work to do. Major sectors like tourism have been hard hit and need support. Emerging economic opportunities like the Centre for Ocean Applied Sustainable Technologies (COAST) need to be nurtured as key recovery projects.

In all sectors, women, youth, Indigenous people, people of colour, and low-wage service workers have been disproportionately impacted. According to the South Island Prosperity Partnership’s Reboot recovery vision, “we must collectively take bold steps to nurture a more inclusive and diversified economy.”

This has been one of the most difficult years in Victoria’s history. And we’ve made it through. In the coming months, let’s continue to use what we’ve learned during the pandemic – agility, deep collaboration, a can-do spirit – to position our city and our region for the future.  

Clover Point Decision Recap
Please see blog posts from February 28th and March 7th (head to Clover Point section in each post) for a more comprehensive explanation of the approach we’ve taken to Clover Point. In response to further emails this week, I’m sharing some information on the precise decision for those who may not have these details, and a link to the February 25th staff report. At the February 25 Committee of the Whole meeting, staff presented three options for the interim design of Clover Point Park. Council approved the below motion and we ratified it at our daytime Council meeting on March 4.

Interim Design Options for Parking and Pedestrian Space in Clover Point Park
That Council direct staff to proceed with Option 2 for Clover Point Park:

  1. Complete modifications to increase the pedestrian priority space in Clover Point Park, as illustrated in Attachment B, with an allocation of up to $275,000 in the 2021 Financial Plan, to be funded from the Buildings and Infrastructure Reserve.
  2. That the painting budget be restricted to delineating pedestrian trails and bike trails versus passive space.
  3. That a location be found downtown for the “follow the pod” public art feature.
  4. That staff be in consultation with immigrants and immigrant associations, ethno-cultural groups and the seniors’ advisory committee, youth council and City of Victoria youth council, Fairfield Gonzales Community Association, Accessibility Advisory Committee, Active Transportation Advisory Committee, and that their views are considered.
  5. That food trucks must use sustainable practices and must submit these practices to staff.
  6. That the budget for furniture be reduced to $50,000.

You can find the staff report and Council’s discussion from February 25 here.

Update on Parks Sheltering and Moves Indoors (and what the City spends money on)
Some of you who have written this week have asked us to ends parks sheltering immediately. Others have asked us to extend it indefinitely, or to the end of the pandemic. My hope is that Council sticks to our commitment, which is the middle ground between these two positions.

In November, Council passed a motion indicating that we would change the parks bylaw to end 24/7 sheltering once everyone currently living in parks has been offered an indoor sheltering space as a pathway to permanent housing. We had set a goal of March 31st. The Province and BC Housing accepted this goal and everyone has been working towards it. Parks are not homes. And Beacon Hill Park is not a campground. Parks have been used as emergency shelters in an emergency situation. A huge shout out to our parks staff who are working so hard to maintain Beacon Hill Park even in these very difficult circumstances. Please thank them when you see them.

As of this week the Province announced that it has secured a sufficient number of indoor spaces to support moving people inside. Because two of the sites secured this month require significant additional retrofitting to prepare them for use as emergency shelters, the process will continue until the end of April 2021, rather than the end of March as originally planned. Announcement of the final site list will be done in partnership with the city in the coming weeks once all of the agreements between BC Housing and the property owners have closed.

Following through on its commitment, at our evening Council meeting last Thursday, Council gave three readings to a parks bylaw amendment that would see the end of 24/7 sheltering as of May 1st. Council will consider adoption of the bylaw this Thursday.

All the indoor sheltering locations will be fully operational, with non-profit service providers identified, by April 30, 2021. At these locations, staff will be on site 24/7 to provide wraparound supports, including meal programs, life skills training, and health and wellness support services.

Fifty-seven people have moved inside since the beginning of March and moves will continue this coming week. People have moved inside from Ellis Street in Rock Bay, Cecelia Ravine Park, and 940 Caledonia. This site will be closed as of March 19th to make way for a Tiny Home development, subject to the outcome of an opportunity for the public to comment on the project at Council Thursday evening.

We expect a minimum of 52 moves this coming week into Capital City Centre and other sites. BC Housing is prioritizing people over 50 (down from 55), those at risk of COVID-19, those who are long-time homeless, and Indigenous people.

Here are four questions that one person has asked; they reflect questions from others of you as well. I have answered them a number of times – in some form – since August when I began weekly updates. Please read previous posts if you require further or more detailed information. You can find them here.

1. Why did you allow 24/7 camping in parks in the first place, given that this was not a requirement of the BC Ministry of Health?
A global pandemic was declared. Shelters closed. Couch-surfing ended. Bubbles got small. And people had nowhere to go. The City allowed people who had nowhere to go when everyone was told to stay at home to shelter in place. Dr. Henry advised on June 8th 2020 in a memo to all mayors in British Columbia that encampments should not be cleared unless there were safe indoor spaces for people to go. At this time, she has not rescinded her advice or sent any further memos. That’s why we’ve been working hard with the Province to secure safe indoor spaces so that we can move people inside and end encampments.

2. Why didn’t you admit the mistake and reverse course when it quickly became clear that 24/7 camping was a disastrous decision?
While there have been many difficulties with this situation for everyone involved, I don’t believe it is a mistake. I think there would have been a greater risk of the spread of COVID-19 had 200 to 400 people had to take down their tents every morning and move throughout the city. Plus, there was literally nowhere for people to go. Even Our Place and the library closed, two places where people without homes can spend time during the day.

3. Why are you intending to allow 7pm – 7am camping in parks after all campers have been offered accommodation? The BC Supreme Court decision does not require cities to allow camping in urban parks except when there is no sheltering alternative.
I agree. The goal is to have no camping in city parks and to have adequate indoor sheltering space for everyone who needs it. The goal is to achieve what is called “functional zero” when it comes to homelessness. What this means is that if someone becomes homeless, there is room in the emergency shelter and housing system to catch them immediately and to meet their needs, however complex, before their situation becomes chronic.

The 2009 BC Supreme Court decision ruled that people who have no homes have the right to erect shelters overnight. The decision uses words like “adequate sheltering alternative” or something like this. So it’s not just as simple as the number of shelter beds that may be available on a given night. If for example, someone is in recovery from drug or alcohol use and the only shelter beds available are ones where drug use and/or alcohol consumption is permitted, that may not be considered an “adequate” shelter for that person. The Supreme Court decision is not a simple numbers game.

4. Why do you refuse to acknowledge the extent to which the homeless population in Victoria consists of people from outside the region? We will never get ahead of the problem of housing so many people when there is a large and steady influx from other provinces.
What the bi-annual Point In Time Count shows is that the majority of people who are homeless in Victoria are from British Columbia. And, Council unanimously voted last August to ask the Coordinated Assessment and Access (CAA) table to prioritize people for housing who have lived in the CRD for at least a year. Council does not make decisions about who gets housed. You can read the August 6th recommendation to Council from myself and Councillors Thornton-Joe, Loveday and Alto here. (See item J3.)

There seems to be a narrative emerging in some of the emails we’ve received, and probably also on social media, that instead of “wasting” money on bike lanes and Clover Point, the City should be spending money instead on housing, mental health and addictions. At then there is also a narrative that Council focuses on issues that are beyond our scope and that we should stay focused on what is properly within a municipal mandate.

Health care and housing are clearly – and constitutionally – the responsibilities of the federal and provincial governments. The City can and does partner with both levels of government; we sometimes provide land for housing. And we have a housing reserve fund in which we deposit $650,000 per year to help fund the creation of non-market housing by non-profit housing providers. But we are not responsible for housing, health care, mental health and addictions supports and we don’t have the revenue raising capacity or tools to fund these important services.

But cities are supposed to spend money on parks and improvements to transportation infrastructure. And, contrary to what seems like popular belief, most of the bike infrastructure in Victoria is not funded through property taxes. It is funded through gas tax funding which is remitted to local governments from the federal government each year and can only be used to fund sustainable projects. The City of Victoria is not alone in developing a high-quality bike network. This article, “Europe doubles down on cycling in post-COVID recovery plans,” celebrates the explosion of cycling infrastructure across Europe.

And just one more thing in this regard, because it gets raised so often: we spend millions every year paving roads and filling potholes. At the same time as we are building bike lanes and improving parks – to deliver on the City’s 20-year paving and road maintenance plan – we are increasing the paving budget up to a steady state of $7.9 million per year by 2023.

Road Paving – Major and Local Streets

Year                     Budget                                                                                                          
2018                     $2.8 million 
2019                     $2.6 million
2020                     $5.5 million
2021     $5.2 million
2022 (proposed)      $6.3 million
2023 (proposed)      $7.9 million

A Mother’s Story and Thanks
A mother sent me this email after reading my blog post last week.

“So, as the proud mother of a son who is both chronically disabled and homeless due to serious mental illness and has managed to survive on the streets of Victoria for many years: may I say that just LOOKING at the ‘Shelter Referral Card’ does some kind of deep healing to my heart.  I don’t even know that my son is ever going to receive one of these, but just knowing that people like him are is deeply, deeply encouraging to me.

I know that you and certain other concerned councillors are receiving a LOT of flack for these efforts from people who have no personal interest in really trying to understand the complex issue of homelessness.    Please know that there are MANY more mothers and brothers and sisters and grandparents out there who are BLESSING YOUR SOUL for this work, every single day.”

She shared this article with me from The Capital Daily, where parents of homeless Victorians speak. To all the parents, grandparents and siblings of people who are homeless out there in our city or across the province or country, we know it’s not their fault, and it’s not your fault either. The health and housing system fails those with the most chronic needs, over and over again. This is why we are working together with the Province and the federal government to make sure that the housing and health care systems work better together, and work for everyone.

With gratitude,

Lisa / Mayor Helps

59 Days, Your Concerns and Suggestions, A National Crisis, Complex Care Housing, Jann Arden’s Advice – Mayor’s Sunday Email – January 31 2021

An encampment in Toronto in November 2020, one of the many encampments in major cities across the country. Photo credit THE CANADIAN PRESS/Frank Gunn.

Hello Everyone,

Thanks for taking the time to write to me this past week with your concerns, feedback and suggestions about sheltering in parks, housing, homelessness and related issues. In order to make sure I respond to everyone in a timely way, I’m writing back to you all at once. I’ve been doing this since August.

For those of you who have written for the first time this past week and would like a bit more background on what the City and Province are doing to end 24/7 sheltering by March 31st, please take the time to read through previous posts. The two recent posts that have been read the most (and that I therefore assume have useful and relevant information!) are this one from January 3rd and this one from January 10th. To receive a weekly update you can sign up here.

I use headings so you can skip to the section that is of most interest. Though I’m always happy when people tell me they read through the whole email, as there’s lots of information.

59 Days and Your Concerns and Suggestions
Many of you have written this week with ongoing concerns about people sheltering outside and have noted the negative impact this is having on you, especially those of you who live near the sheltering sights. What I find moving is that most of your emails are couched in compassion – you understand the difficult plight and the vulnerability of people sleeping outside, but you have your own concerns too.

You’ve had to add security cameras, you’ve had items stolen, you’re not feeling safe in your own homes, you’re going to sleep with stress and waking up with stress. Or you’re not able to sleep because of loud music, or someone having a mental health breakdown, or yelling and fighting. And you have to wake up to go to work in the morning, to keep your job and your own sanity during the pandemic. You feel like I don’t hear you, like I’m not listening.

And now I can already hear the emails in response to this one telling me that by acknowledging the concerns of housed residents I am demonizing people who are homeless, saying that they are all criminals, or all have mental health challenges, etc. I’m of course not saying this. I’ve spoken with some of you who are living outside and I know that you all have your own story and that everyone’s situation is unique.

I’ve asked many people over the past 10 months who have expressed concerns and say that I don’t hear them what would make them feel heard. What would make you feel heard? And the answer that I’ve received, repeatedly, is “Get people out of parks and parking lots and into proper housing with supports. Do something!”

There are 59 days left until March 31st to offer everyone currently sleeping in a park an indoor sheltering opportunity as a pathway to permanent housing. We made some good progress this week and have now identified a total of 127 indoor spaces. This week the Province announced that it will re-open 45 spaces in the Save on Foods Memorial arena on March 1st.

This week also a youth hostel opened with 27 spaces for youth ages 19-24. Some of these youth will be coming directly from parks, others from existing sheltering sites, freeing up space for others to move in from parks. The youth hostel is a new approach to housing that’s an opportunity for both housing and employment. The program has been co-designed by youth who moved out of Topaz Park into the Travelodge last May, along with the youth staff at the Greater Victoria Coalition to End Homelessness. Please take the time to listen to this amazing interview on CBC by a very bright young man, Jarvis Neglia, who is the project lead.

That takes us to 72 spaces. In addition, between 25 to 30 rooms at the Capital City Centre Motel will re-open in the middle of February so that takes us, conservatively speaking, to 97 spaces. If we add in the 30 person Transitional Tiny Home Community, that takes us to 127 spaces. There is still more work for the Province to do to identify the additional 75 – 100 spaces needed. Every time I speak with Housing Minister Eby I am confident that this work is underway and that we will meet the goal of ensuring that everyone currently living in a park is offered an indoor space by March 31st at which point 24/7 camping will come to an end. We hear you.

I know there are concerns from those who live near 940 Caledonia about the proposed Transitional Tiny Home Community. In the coming weeks we will share more details including information about the kind of housing that will be provided there, the programming, and the operator. There will also be a formal opportunity for the public to weigh in on the project at a Thursday evening Council meeting. And, as soon as the operator is announced, the City will hold regular meetings with the operator and neighbours just like we’ve been doing at the City-owned former Boys and Girls Club on Yates St. since 2016 when 48 people moved in there. When this site was proposed as a shelter, there was significant neighbourhood concern and opposition. The City, the operator, BC Housing and the neighbourhood have worked together well over the past five years to integrate My Place into the neighbourhood.

Thanks also for your suggestions and ideas. Someone sent this very interesting article about how Singapore creates enough housing for everyone in the country. Someone else shared this article on supported housing in the UK and asked what kind of models we are proposing here. There is a range of housing available in Greater Victoria from rental supplements in the private market with a support worker or peer support worker visiting on a regular basis, to the other end of the continuum which is supportive housing with 24/7 around the clock staffing and supports available.

The motels that the Province bought and leased have these 24/7 wrap around supports. But there is a difference between retrofitting a motel and purpose built supportive housing where the buildings can be designed to offer the kinds of supports needed. This is the longer-term work that is needed beyond March 31st. There is also need for complex care housing, which I discuss below.

A National Crisis
Some of you write on a regular basis, my harshest critics, blaming myself and Council for creating the homelessness situation here and for allowing 24/7 camping.

In most major cities in Canada right now there are 24/7 encampments. Here’s a December 6th 2020 story about a 40 person encampment in Montreal. It reads in part, “While tent cities like this are new to Montreal, shelter workers and experts say it’s not necessarily a sign that significantly more people in Montreal are homeless. But they all agree that the pandemic has made homelessness more visible and disrupted the way people access both formal and informal services.”

And in Halifax, residents are beginning to build structures for their unhoused neighbours. As this January 25th 2021 article reads, “Halifax officials said in a statement Monday that residents of the ‘homeless encampment’ in Dartmouth would not be evicted unless and until their need for adequate shelter is met.”

In Hamilton in October, two large tent encampments were dismantled only after everyone was offered indoor sheltering opportunities: “The city said in a release it has focused on helping encampment residents with moving into emergency housing options over the past week.”

From London, Ontario, (my hometown), London Quietly Lifts Ban on Encampments during the Pandemic. The article notes similar logic as we’ve relied on in Victoria: “Throughout the pandemic, we’ve all been asked to stay home to help stop the spread of the coronavirus. But for the hundreds of people who live on London’s streets, that’s not even a possibility.  It’s one of the reasons why the City of London quietly lifted a ban on homeless encampments since the pandemic began in March.” 

And from Toronto, Canada’s largest city, No Plans to Dismantle Encampments as Advocates Call for Increased Support for Homeless: “’No encampment clearings are scheduled. We continue to offer people, on an individual basis, safe indoor space.’ The city has said previously that it will only clear encampments once everyone at that location has been offered safe indoor space and that a notice would then be issued to give people time to collect their belongings.”

Victoria’s situation is not unique. Our policy of not displacing people from encampments but rather working to identify needs and move people inside reflects the same practices as other city councils across the country.

Complex Care Housing
Some of you have shared experiences of feeling unsafe when encountering unpredictable behaviours as you’re going about your daily life. We know there are people living in Victoria and in communities across British Columbia who have complex needs that aren’t been met by the existing housing available.

That why this week the BC Urban Mayors’ Caucus which I co-chair with Kelowna Mayor Colin Basran met with both Ministers Eby (Housing) and Malcolmson (Mental Health and Addictions) to express our support for them to take action on complex care housing. Here is the statement we released on Friday and here is the Times Colonist coverage of the meeting. This statement addresses some of the concerns that you have shared with me this week and in past weeks.

Statement from B.C. Urban Mayors’ Caucus on Meetings with the Provincial Government to Develop a Complex Care Housing Pilot 

Date: Friday, January 29, 2021
For Immediate Release

VICTORIA, BC – Kelowna Mayor Colin Basran and Victoria Mayor Lisa Helps, co-chairs of the B.C. Urban Mayors’ Caucus released the following statement following meetings this week with Attorney General and Minister Responsible for Housing David Eby and Minister of Mental Health and Addictions Sheila Malcolmson to discuss strengthening mental health and substance use supports in the face of the ongoing homelessness and opioid crises.

“On behalf of the B.C. Urban Mayors’ Caucus, we would like to thank the Ministers for meeting this week to begin to plan how we can work together to accelerate B.C.’s response to addressing the mental health, substance use and homelessness crises. It’s great to see the priorities laid out in our Blueprint for British Columbia’s Urban Future reflected in the Ministers’ mandate letters.

“We are seeing historic investments from the Province to build more affordable housing, which is serving the needs of many people in our communities. Yet even with this unprecedented effort, people with complex needs are falling through the cracks and aren’t being served by the supportive housing models and programs currently available.

“That’s why the B.C. Urban Mayors’ Caucus wants to work with Ministers Eby, Malcolmson and the provincial government to develop a five-site pilot project for 40-50 unit Complex Care Housing sites within a year: one on the Island, one in the North, one in the Interior and two in the Lower Mainland.

“This five-site pilot project is the necessary first step in filling a gap in the continuum of housing and health care to meet the needs of vulnerable people who require mental health and substance use supports and services unique to their needs. Some of them may need extra supports on a pathway to recovery. Some of them may need to be in this kind of care longer term. This pilot project is an opportunity to learn on a small-scale, five-site basis and then – building on the learnings – to create additional sites in communities across the province.

“The challenges we are seeing in our communities are expanding faster than the solutions. Our vulnerable residents are at risk without proper health supports to meet their complex needs. Our residents and business owners are frustrated. And economic recovery from the pandemic will be compromised without action now. It’s time to try new approaches.

“As Mayors of B.C.’s largest urban centres, we look forward to working with the provincial government on this pilot and would like funding for it to be included in Budget 2021. We are here to help the Ministers and the Province make this pilot a success for all.”

Jann Arden’s Advice
As always, I try to end with something to inspire us all. I don’t know about the rest of you but I’m feeling really tired. I went to bed at 9:30pm last night and set my alarm for 6:00am this morning as Sunday is my “catch up” day and there’s a lot of work to do. But I couldn’t pull myself out of bed until 8:00am. I’m tired of the pandemic and all the stress it’s putting on our community from our small businesses which are just holding on, to those who have lost their jobs, to those who are feeling isolated at home, to those who have no home to isolate in.

This is an excerpt from a post that singer Jann Arden shared on Facebook earlier on in the pandemic. It seems even more important now as we’re nearing the end. It is my Sunday offering to you all.

I suppose I could conjure up the voices of worry in my head. But I’m not going to.
Worry is a liar.
This little shard of history will fold over itself.
It’s going to take some time. It will require patience and more than anything else, an enormous amount of kindness.
Treat other people kindly.
Take only what you need.
Share what you have.
Encourage others whenever you can.
Be positive even when you’re not sure.
Be determined.
Be steadfast.
Be careful.
Smile when you pass a stranger on the street.
We are not each other’s enemy, we are each other’s salvation.
There is no life without a community of souls.
We imperfect souls blazing through the universe in search of true love. A true love of ALL living things.
Let us protect what we have left when this lifts.
Let’s not go back.
We have it in us to be so much more.
BECOME THE PERSON YOU WERE MEANT TO BE.

With hope and gratitude,

Lisa / Mayor Helps


meegan/Beacon Hill Park, showers, human rights, The state of the City, and covid-19 second wave – Mayor’s Sunday Email – November 15 2020

Click on the picture to learn more about The Shift’s work or follow #MakeTheShift

Hello everyone,

I continue to receive lots of emails on sheltering related issues and I want to make sure everyone gets a response and has information, so I’m answering you all at once! I hope you’ll take the time to read and share with others too. These emails tend to be long, but it’s because I want to address the key issues that we’re hearing about. If you’d like to stay up to date and receive emails from me on a weekly basis you can sign up for my blog here.

I have to admit that when I read through the 94 emails I received this week on this topic, I felt a bit depressed. You would too if you saw my inbox. Many of you wrote saying how terrible Council and I are for not supporting people who are living without homes, for cutting off all the water in Meegan/Beacon Hill Park (this didn’t happen), for violating human rights, for asking that the Community Care Tent be completely dismantled (this didn’t happen), for not supporting community efforts to support the homeless. There were also a few really angry emails from people that had received a small portion of the email I sent last weekend, taken out of context and turned into a picture (presumably shared on social media) that took me to task for saying that providing housing perpetuates addiction. I didn’t say this.

And then, there is another whole series of angry emails from people asking me how we could continue to let people shelter in parks, how we would dare provide hygiene services or bus tickets to access them with their tax dollars, why we couldn’t immediately dismantle the Community Care Tent, how could we let the city, the downtown go like we have. And so on.

Although there were a few people who wrote with curiosity and a spirit of generosity, the common tone from both so-called sides was anger. I get it. We’re in the middle of a global health pandemic with no end in sight. You’re tired of the uncertainty. You just want things to go back to normal. You don’t want to have to work so hard to have people’s basic needs met. You want to be able to walk in the park and not worry, or feel heartbreak for those who are sleeping outside. You wish your mayor and your city council could fix everything that’s broken.

I wish this too. But we can’t. The challenges are too big, too complex. They’re systemic. Leilani Farha who works with The Shift on the right to housing said the other day that she couldn’t name one major city in Canada that doesn’t have encampments.

But what we can do – and what we are doing, every day – is to continue to work to get people into safe, secure affordable housing with the supports they need. We can continue to convene BC Housing, Island Health, the Greater Victoria Coalition to End Homelessness, the Aboriginal Coalition to End Homelessness, provincial staff and many others to do this. We can set bold goals, like the one Council adopted this week – to get everyone currently sheltering in parks into housing, or shelters on the pathway to housing by March 31st 2021 and once that happens, to end 24/7 camping in parks.

And perhaps most importantly, we can share information.

Showers and Water at Meegan*/Beacon Hill Park
Last weekend a group of residents wanting to help out fellow residents installed showers in Beacon Hill Park. These showers were built by experienced carpenters and they looked really great. But they were also proposed to be heated with propane and hadn’t been certified or inspected. If the showers were hooked up to water and used and there was an explosion of some sort, someone who was showering could get really hurt. This wasn’t a chance that city staff wanted to take. Also the showers could put the city in violation of the Beacon Hill Trust (see last week’s blog post for more information). City staff turned off the water at the one tap at the gravel field. All the other water sources and washrooms in the park remain open and on 24 hours a day seven days a week as they have been since people have been sheltering in the park during the pandemic.

I wish I’d had time to write back to all of you during the week, one at a time. This would probably have helped with the spread of misinformation. I’m member of the national Right to Home working group and am working closely with Leilani Farha who wrote the UN Protocol for Encampments that some of you sent to me this week. But more than my membership in any national working group, I had hoped that our approach to sheltering during COVID-19 – not displacing people and doing our very best to provide the hygiene support necessary – would speak for itself.

The showers were removed earlier in the week by the people who put them there.

Last week the City got funding to keep showers open at Our Place seven days a week from 8am to 9pm; there are now 13 hours every day where people can access showers. To help those who need to get there Council is funding bus tickets. See my blog post from last week for more details. There are still gaps. I will say more about this below.

Community Care Tent
As noted in my blog post last Sunday, Council values the services provided by the Community Care Tent. It’s just that the tent violates the Beacon Hill Trust. As I also said last week, the consequences of the City being found in violation of the Trust are severe and would likely be detrimental to people who are currently sheltering in the park. This is a very real threat as the Friends of Beacon Hill have vowed to sue the City to end sheltering in the park.

All Council asked was that the tent be moved to a spot adjacent to the park. My understanding is that some of the people who run the tent are meeting with staff on Monday to explore an alternate location for the tent. My greatest hope is that a compromise can be found that meets the needs of people sheltering and respects the City’s obligation as a Trustee of the park.

Emergency Social Services Grant to Meet Unmet Needs
What’s become clear in these past few weeks is that despite the fact that organizations that provide direct services to unhoused people have been awarded $464,952 through the federal Reaching Home program administered by the CRD, between July 1st 2020 and March 31st 2021 “for people who are unsheltered, to coordinate and facilitate ongoing access to drinking water, food, hygiene and health supplies, sheltering supplies, clothing, bathrooms, showers, handwashing, laundry, health and harm reduction services, fire safety supplies and plans, or waste management,” there is still an unmet need.

To help address this gap, on Thursday, Council created an emergency social services grant program of $100,000 from the federal-provincial restart money we received recently, to provide mobile showers and other social services to people in parks until the end of March 2021. The applications are due November 25th and will be adjudicated by Council on November 26th. The funds will be dispersed soon after that so that the much-needed services can be put in place as soon as possible.

The State of the City
For those of you who have written concerned about the state of the city, I hear you. Downtowns across the country have been hard hit by the pandemic. With so many people working from home, less foot traffic, theatres and live music venues closed, festivals cancelled, bars closing early, and of course the people left on the streets and in parks when everyone else has a home to go to, downtowns across the country are struggling. In the middle of this global health pandemic, Victoria is no exception.

However, it seems that those looking at Victoria from the outside have a bit of a different story to tell about our city than we’re sometimes able to tell ourselves. This past week the global media company Monocle have released their 2021 Small Cities Index, with Victoria ranked the 5th best small city in the world, up from 16th last year.

With an inbox tinged with negativity and pessimism this week about the state of the city, it was a good week to be named as one of the top small cities in the world! Victoria is clearly seen globally as a city of economic opportunity, diversity and a very high quality of life.

COVID-19 Second Wave
I always try to close these emails with a heartfelt message after so much of what might seem like curt fact sharing. The second wave of COVID-19 is upon us. One of my colleagues said it feels more like a tsunami. So far we’ve been doing really well in Victoria and on Vancouver Island, but the early warning sign of our growing case numbers is concerning.

In December 2019 and early in 2020, we watched COVID-19 hit China, then Europe, then the US and Canada. It was like watching a wave slowly build and then crash down on us. For the past few months I’ve had the same feeling watching Ontario and Quebec, then Manitoba, now Alberta, now the lower mainland. I really don’t want us to be next. I want there to be two “bubbles” in Canada, the “Atlantic bubble” as it’s called, and the Vancouver Island bubble. We can do this!

I know it’s exhausting. We count the days at City Hall; as of Friday we’ve been living in a global health pandemic for 249 days. That’s a lot. But we can and must continue to follow Dr. Henry’s orders: stay home if we’re sick, stick to our safe six in home gatherings, keep our distances, wear masks in indoor settings, and wash our hands. And we can also continue to follow Dr. Henry’s lead. We can be calm. And we can be kind. We will get through this.

To those of you who are living in encampments in Victoria, British Columbia, and across the country, I’m sorry that we have failed you. I am sorry that you’re living outside in the middle of a global health pandemic, that your basic right to housing is not being met. When the cold wind blows, when the rain comes down sideways, as the nights get longer and colder and darker, I think of each of you.

As this second wave of COVID-19 hits – in addition to supporting our businesses by implementing Victoria 3.0 – we’re going to work extra hard here, City Council and staff, along with BC Housing, Island Health and all our partners and allies, to meet your needs. We know you want housing; BC Housing has many of your housing applications, and if they don’t yet, please ask around in the parks the next time you see an outreach worker to ensure you get an application filled out. We’re going to work really hard, with you and for you, together as a community, to meet your right to housing.

With gratitude,

Lisa / Mayor Helps

*Meegan is the Lekwungen name for Beacon Hill Park. Some of you who wrote this week used this name for it.

Showers, community care tent, The City’s role and next steps towards housing – mayor’s sunday Email – november 8 2020

The City’s new Fire Hall under construction on Johnson Street with 130 units of affordable housing on top.

Hello everyone,

Thanks for taking the time to write to me this past week. We’re still receiving quite a few emails on the topic of people sleeping outside. I’m writing back to everyone at once as I want to make sure to respond to all of you and to share information. If you’d like to stay in touch on this topic, you can follow my blog here. If you’d like to know about the efforts the City along with BC Housing, Island Health and other community partners are making to move people inside – we’ve set a goal of responding to the needs of 200 people for indoor sheltering by the end of 2020 – please read my blog posts from Sunday November 1st and Sunday October 25th. There is a lot of information in those posts on the work that’s happening and the progress we’re making to move people indoors.

This week most of the emails we’ve received are focused on bus passes, the installation of showers and the Community Care Tent in Beacon Hill Park to. So I’m going to focus on responding to those issues. After that I’ll respond to some of the other concerns you’ve raised about people camping in parks and share a report that Councillor Loveday and I are bringing to City Council this coming Thursday. It outlines the work we need to do as a community to get the people currently living in our parks inside, safe and secure with the supports needed and put an end for the need for people to shelter in parks.

As always, I’ll use headings so feel free to skip to the section that interests you. I do encourage you to read the whole email if you can – there’s lots of important information here. And from some of the emails we’ve received, it seems like some people might not have the full picture, especially when it comes to Beacon Hill Park.

Bus Passes and Showers
During the pandemic, each city across Canada has taken a different approach to ensuring that people living outside have access to showers. For example, in London Ontario, the YMCA opened its doors for people without homes to shower. In Edmonton there is a roving shower trailer that goes to different locations around the city.

In Victoria, when there was a large encampment in Topaz Park, there was a shower trailer set up there that was run by the service providers who were overseeing the operations of the camp. At the same time, the City provided additional funding to Our Place and also deployed City staff to ensure COVID-19 cleaning protocols could be followed in the Our Place showers when there was a large encampment on the Pandora corridor. Since people moved inside from those encampments in May, showers have been available at Our Place.

However, we’ve heard and learned that people living outside haven’t had adequate access to the showers at Our Place because they are not open long enough, because some people weren’t able to get there, and because some people didn’t feel comfortable leaving their important belongings in their tents while they went to shower. That’s why this week – with the leadership of Councillor Thornton-Joe – the City has accessed funding to keep showers open at Our Place seven days a week from 8am to 9pm; there are now 13 hours every day where people can access showers.

To help those who need to get there – and because of the leadership of Councillor Potts and the Community Social Planning Council – Council unanimously adopted a motion last Thursday to allocate up to $2800 per month for the next three months to pay for bus tickets for people who need to take the bus to get to showers. And, Our Place recognizes the need for people’s belongings to be safe. That’s why they’ve created space in their lockers for people to leave their belongings safely while they shower.

This is not a perfect solution. A perfect solution is that people live inside, in safe, secure housing. And that they can have a shower in their home, just like those of us who live inside do every day. But it’s a made-in-Victoria solution to providing access to showers, just as other cities across the country have come up with their own solutions.

Community Care Tent and Showers in Beacon Hill Park
Many of you wrote this week expressing support for the Community Care Tent that has been set up in Beacon Hill Park noting the value that it is providing to the people who are living outside. The majority of Council agrees that this is valuable. That’s why, hearing the concerns of the community about the need for this care tent, Council voted 7-1 at our meeting Thursday to direct staff to work with the community organizations running the tent to find an appropriate location for it nearby but not in the park.

Council has given direction. The tent can’t remain in the park. There is a really important piece of information that I hope everyone interested in this issue will take to heart and share with others. Beacon Hill Park is governed by the Beacon Hill Trust that dates back to 1882. The Trust dictates the kinds of activities that can happen in the park and the kind that can’t. The Trust has been tested in court a number of times and each time it has been upheld.

The Community Care Tent is not the kind of activity or structure that can remain in the park according to the Trust. This is really important and should be of concern to everyone who cares about the right for people to shelter in Beacon Hill Park. If the Community Care Tent is not removed, the City could be found to be in violation of the Trust. Being found in violation of the Trust is serious and could put the park at risk and some important uses that are valued by the community may not be able to continue.

The showers installed in the park fall into the same category. This is why Council worked hard to get a showering solution in place as outlined above. The showers also can’t remain in the park.

This is a situation where context and the bigger picture need to be considered so that we are able, collectively, to take care of and provide services to our most vulnerable residents. We’re all working towards the same end.

Following Council’s direction, and knowing that Council sees the need for the Community Care Tent, on Friday staff in Parks and Engineering worked hard to come up with a solution. We are grateful for their work to do so. On Friday evening Council got a note from our Director of Parks letting us know that representatives from Engineering worked on the technical requirements for where the tent could relocate. On Friday evening staff were advised by one person – speaking on behalf of the tent group – that they in fact had no interest in moving the tent to any new location. 

Some of you have appealed to staff directly. Council has given staff clear direction to come up with a compromise. If you have concerns about these issues, please write to mayorandcouncil@victoria.ca rather than to our staff.

Next Steps and the City’s Role
Since the beginning of the pandemic, we’ve received so many emails outlining the challenges that sheltering in parks is having on everyone – those sheltering and those wanting to use the parks. And I’ve been updating weekly for a few months now on the actions that the City is taking. There seems to be one thing that I’m not communicating clearly enough, as each week we still receive emails like this one:

“You need to find a way to treat those addicted and break the cycle of supply and demand. Focus your energy towards this goal and not in the direction it appears to be heading. Housing people even if it were possible does not cure the addictions they carry. Medical intervention should be the mandate followed. Free tenting or housing just leaves the situation to continue to grow … I hope this  clarity will guide you and council to brighter days and better times for those less advantaged.”

I wholeheartedly agree with this email. But – and here’s the clarity – cities are not health care providers. Myself and the 12 other mayors in the BC Urban Mayors’ Caucus agree that the number one issue facing our cities across the province right now, is the untreated mental health and addictions crisis. There are people left on the street or living in motels with complex needs who need comprehensive medical care. We look forward to working hard alongside the new government to make sure that these needs are met, to everyone’s benefit.

So what can the City do? Here’s a excerpt from the report that Councillor Loveday and I are bringing to Council for consideration on Thursday. Our recommendations are at the end of the excerpt. You can read the whole report here.

Background
The recommendations here are a suite of actions that the City and its partners can take to work towards providing housing or indoor shelter with a path to permanent housing to everyone currently sheltering outdoors in the city and to put an end to 24/7 camping in city parks. We understand that not all of the solutions outlined in the recommendations will be implemented by March 31st. But we are confident that working together with BC Housing and Island Health, enough indoor spaces can be provided by March 31st while medium term solutions – like the construction of affordable, supportive housing on Yates Street and Meares Street through modular (quick) construction methods – will follow. There is urgency to act now with winter upon us. We believe that setting a goal to work towards will help focus and mobilize action. 

Additionally, doing this work together with the Province will result in savings for both parties. Earlier this year the Province spent a significant amount of money to run a tent encampment in Topaz Park. The Province has also supported the City through Emergency Management BC with roughly $500,000 in funding to help manage sheltering related costs during the Provincial State of Emergency. This year it is estimated that the City’s direct costs for managing sheltering in parks will be $1.4 million. For the 2021 budget – if the status quo remains – staff are estimating a $1.7 million expenditure for managing outdoor sheltering.

City of Victoria Support for Affordable Housing
The City of Victoria has been supporting the creation of affordable housing for at least a decade. The City of Victoria Housing Reserve Fund supports the creation of affordable housing through direct funding of units on a per-bedroom basis including $10,000 per bedroom for low-income units and $5000 per bedroom for moderate income units. The per bedroom basis incentives the creation of larger units. Non-profit developers often express that although it is a small contribution compared to those from senior levels of government, the City’s contribution helps to make projects viable.

The City created the 2016-2025 Victoria Housing Strategy which is currently in Phase Two (2019-2022). The Housing Strategy begins from the premise that housing is a human right and prioritizes actions that create affordable housing. The five key themes of Phase Two include prioritizing renters and renter households, increasing the supply of housing for low to moderate income households in Victoria, increasing housing choice for all Victorians, optimizing existing policies and processes, and trying new and bold approaches. As a result of COVID-19, Council has re-prioritized the Phase Two actions that will help to ensure housing security for renters.  

The City has also used City-owned land for the purposes of supporting affordable housing. Together with School District 61, the City has contributed land to a project on Caledonia Street, which, if approved, will see the creation of 158 affordable units. In Burnside Gorge the City has also contributed city land and partnered with SD61 for the creation of 88 units of affordable housing. On top of the City’s new fire hall on Johnson Street there are 130 units of affordable housing under construction. And the City has recently purchased land that could be used for affordable housing and other community purposes.

The City does not have constitutional jurisdiction over housing or the resources to provide housing and shelter. Yet it is clear that we have – and will continue ­– to do our part using the tools and resources available to us, in partnership with BC Housing and Island Health, other public agencies and non-profits, and the private sector.

City of Victoria Advocacy Efforts
The City of Victoria has worked hard over the past six years to advocate for housing funding from the provincial and federal governments. It was a motion from Victoria City Council to the CRD that resulted in the beginnings of the CRD Regional Housing First Program. It was CRD staff that took the idea from Victoria Council and worked creatively to develop a program that resulted in a $40 million regional investment that was matched by $40 million from both the provincial and federal governments. This $120 million in funding has leveraged a total of $600 million in construction and will result in 2000 units of affordable and rental housing, including 400 units that rent at $375 per month. At this point, the majority of these units are being built outside of the City of Victoria.

In addition, Mayor Helps has been part of the Right to Home national municipal working group since the beginning of COVID-19. This national organizing and advocacy helped to shape the federal Rapid Housing Initiative and included the CRD securing $13 million through this initiative – the only regional district in the country to receive direct funding.

While both of these programs are regional in nature and have been initiated and supported by regional staff and elected officials across the region, the City’s efforts have been instrumental. 

Need for Shelter for all in Global Health Pandemic
People are sheltering in parks in the City and across the province and country because when the COVID-19 pandemic hit, shelters had to reduce their numbers because of physical distancing measures. These physical distancing measures are still in place. 

We are now in the second wave of a pandemic that has hit seniors disproportionately. While it is unacceptable for anyone to be living outside in the middle of a global health pandemic, it is unconscionable that there are seniors living in tents when there is a recently vacated seniors home in our region. 

We respect that Oak Bay Council and the CRD are in a planning process for the future of the Oak Bay Lodge lands. We also understand that the building will be demolished at some point to make way for the new development. What we don’t think we should accept as a community is that it is more acceptable for seniors to spend the winter in tents than it is for them to spend the winter in a building recently vacated by seniors. 

Earlier in the pandemic there was a shortage of operators and not enough staff for temporary affordable housing sites. Recently a housing provider needed to hire 40 staff when they took over the running of a couple of housing sites; they were able to easily hire 40 staff who were trained to work in affordable housing sites. 

We recommend that the Province move seniors currently living in parks into a small portion of the Oak Bay Lodge until the building is demolished and secure an operator to run a small portion of the building. We understand that the building is in poor condition. We are certain that the condition of the building is better than a tent for a 70 year old. 

Recommendations

1.  That Council direct staff to work with a private land owner or to use city-owned land for the construction of temporary tiny home clusters of no more than 30 units beginning with one pilot project in Q1 of 2021 subject to the availability of one year of operating funding from BC Housing.

2.  That Council allocate a portion of the City’s federal-provincial restart money in early 2021 to help fund solutions that will move people indoors.

3.  That the City request the Province immediately open Oak Bay Lodge to people 55 years and older who are currently living in City parks until the vacant building is demolished for redevelopment.

4.   That the City indicate to the Province that it supports the use of the two sites recently purchased by the Province on Yates Street and Meares Street for affordable, supportive housing and encourages the Province to begin construction of modular housing on those sites as soon as possible, respecting the City’s design guidelines.

5.   That the City of Victoria works with the Province and other partners to offer housing or indoor shelter with a path to permanent housing for everyone currently sheltering in City parks by March 31st 2021 and directs staff to bring forward amendments to the Parks Regulation Bylaw so that the temporary measures including 24/7 camping expire on March 31st 2021. Final adoption of these amendments are to be scheduled once it is clear that adequate housing and shelter space will be made available by the March 31st deadline.

6.  That the City supports partner agencies in engaging people currently sheltering in City parks to determine their housing and support needs, to inform the operation of shelter and housing facilities and ensure access to safe and adequate housing for all. 

Thanks for reading all the way to the end of this very long email. As always, I know there is a lot of information in here. It’s really important to me that this is shared as widely as possible so that everyone in the community has access. Please feel free to forward. And to stay in touch, sign up here.

With gratitude,

Lisa / Mayor Helps

housing Update, questions addressed, pandemic mental health impacts, how you can help, And waterfront walkway, – mayor’s Sunday email –  November 1 2020

This is the last slide in a presentation I’m working on to engage landlords, property management companies and others who can help find private market rental units for people living in supportive housing so those who are ready can move out into market units, so people living outside can move in.

Hello everyone,

Thanks very much to everyone who took the time to write to me this past week on the topic of sheltering and related issues. I really value receiving your emails and I also appreciate this weekly opportunity to respond. For those of you who have written for the first time, this email is a response to as many questions as possible all at once. I also post it to my blog so if you want to stay up to date but don’t want to write to me every week, you can follow my blog here.

These emails tend to be long because there is a lot of information to share. For ease, there are headings so you can just skip to where you like. The first section is an update on the Decampment Working Group. Second I address your questions and comments. Third, I’ll reflect on a report from the Public Health Agency of Canada released this week, what it means for our community and what we can do about it. If you read nothing else, I’d encourage you to skip down to that part.

Decampment Working Group Update – Moves are Happening!
The Decampment Working Group – made up of the City, Island Health, BC Housing, the Greater Victoria Coalition to End Homelessness, the Aboriginal Coalition to End Homelessness and Our Place – meets weekly to help ensure that everything is in place to support people in moving from outside to inside. Last week I published the group’s August to February work plan, which is focused on moving at least 200 people inside by the end of the year. You can read it here. We know that people want to move in because the majority of people living outside have filled out applications for housing.

Some good news! At Friday’s meeting it was reported that eight more people will move inside as of November 1st. That makes 24 people finding housing since we started our work in earnest in early September. And more good news: Also as of November 1st, 11 people will be moving out of shelters, motels, or supportive housing into private market rental units freeing up space for 11 more people to move in from parks. This is the positive flow we’ve been working towards for the last few months and it’s great to see th efforts beginning to result in people moving into safe, secure and affordable housing with the supports they need.

One person who wrote this week has asked for “minutes” of the decampment working group. There are no minutes per se; each week we report in on the work plan (see last week’s blog post) and assign actions for the next week. It’s an action oriented and bureaucracy light group! It is my pleasure to provide an update in these weekly emails / posts so the community can follow some of the successes and challenges.

Our challenge right now is finding 100 more private market rental units at rents of no more than $825 per month – that’s the total amount of the shelter allowance plus a BC Housing / Island Health rent supplement. The average market rent for a bachelor or one-bedroom unit is somewhere between $1000 and $1500. So we’re going to need to get creative. For more details on the rent supplement program and how it works, you can read the Decampment Working Group Update from last Sunday. (It’s the first section of the post.)

Your Questions and Comments Addressed
Some of you have written this week and want quick action to get people out of parks. As you can see from the update above, as well as last week’s update and weekly updates since late August, there are no quick fixes to a complex situation like homelessness and the sometimes accompanying mental health and addictions issues. There is slow, coordinated, methodical work that takes as its starting point meeting the needs of those without shelter for safe, secure indoor housing with supports as needed. That’s the work we’ve been doing alongside BC Housing and Island Health since the onset of the pandemic. And it’s work that will continue.

One of you put it very thoughtfully: “Now the temperature is getting close to freezing and we do nothing ….I fortunately have been able to get my landlord to turn up my heat…a bit of a struggle and with many phone calls….this is beyond belief that we can leave people unhoused and freezing – I can say being cold without any hope of warming is truly inhumane. I have been cold in my home prior to landlord finally stepping in as one of the most horrible times I could imagine, yet I look across the street and see people trying to exist in this.”

A few people asked specifically about Central Park which has a disproportionate number of people living there. Central Park will continue to be an area of focus for the coming weeks to achieve bylaw compliance. This means that people will likely be moving to other parks around the city as a temporary measure.

Some of you have also suggested changes to better manage the outdoor sheltering situation including putting everyone in one outdoor area, like the gravel field in Beacon Hill Park. I addressed this in my post last week, so feel free to have a read through. Others have asked about bylaw enforcement of the current rules and have made some suggestions as to how to achieve compliance with the City’s current bylaws. Thanks for the suggestions, I’ll pass them along to our bylaw staff.

Our bylaw officers and our parks staff are all working really hard out there to ensure that the bylaws are followed, for the safety and security of everyone concerned. It’s not easy work as there are over two hundred people sleeping outdoors in various parks, all trying to meet their basic needs for shelther, warmth and food. Bylaw staff can’t be everywhere at once. It is definitely a dance.

Some Oaklands and Fairfield residents have written requesting that the bylaws be changed to require 8 metres between tenting sites and private property lines. My understanding is that there are a couple of councilors who propose to bring forward a recommendation to change the bylaws accordingly. Each time we change the bylaws it means printing new signs and new maps. And it means more confusion as to what is allowed where, and what is not, which makes achieving compliance more difficult.

But we are trying to balance as many needs as possible in this temporary situation we find ourselves in as a result of a global health pandemic, so if councilors make a motion to change the bylaws to require a certain distance between shelters and private property, I will support this. Changing bylaws takes at least two council meetings and then there are the sign and map changes that need to happen and after that education about the new rules, and then enforcement. So it is a bit of a process.

As in past weeks I’ve also heard concerns about people feeling like the use of parks is being constrained by people living in them, that some of the regular activities that happen in parks, like youth soccer, are being challenged right now. The bylaws require at least 8m between tents and playing fields. While that might not be as much of a buffer as some would like, it does provide access to playing fields.

As for sweeping the fields in advance of playing, I know this puts extra stress on the coaches and parents who are already working hard to meet COVID-19 safety protocols to keep youth sports going. I want to thank all the coaches and parents for working hard; outdoor youth sports are so important right now as a way to support youth mental health and also exercise. The pre-game or pre-practice field sweeping is for now, it’s not forever. And I’m grateful to have community members willing to do this work.

Some of you have suggested modular housing or building housing for people currently living without homes. This work is underway by the CRD through the Regional Housing First Program as well as through many non-profit housing providers like Pacifica and Cool Aid. Between the CRD, Pacifica and Cool Aid there are over 1000 units of affordable or supportive housing under construction or in the development process right now. This past week the CRD received notice of an additional $13.1 million through the federal government’s Rapid Housing Initiative. The federal government expects that this money we will build at least 52 units of housing by December 2021. It’s going to take regional effort to get this money working that quickly. In this CBC interview I talk about how we can do this and hopefully how we can get more than 52 units built!

Someone else wrote and provided some advice on how to approach and support landlords to provide rent supplements. Thanks for that; all good advice that we’ll incorporate into our approach. Someone else wrote this thoughtful email along the same lines:

“I heard your call for people who have space available to rent to someone who is currently homeless, unfortunately I do not have space.  However, I do know that landlords are more likely to rent to individuals who are connected to services.

“I am curious to know if we could support people who are homeless by being a friend and helping them navigate the health, social services, and education systems etc.  I’m thinking of retired nurses and social workers who might have expertise in these areas to fill the role of friend and navigator.  What do you think?  I would appreciate hearing your thoughts, particularly how feasible you think this idea might be.  Thank you.”

This is a really important point. Some of the people who move into market rental units from supportive housing are all ready to live independently and without supports. Others are attached to Island Health teams who provide supports as needed. What I love about this email is the notion of “being a friend.” The Greater Victoria Coalition to End Homelessness has a peer support program. It’s an amazing program run by people who have experienced homelessness, who are now securely housed and who are able to offer friendship and peer-support to others coming off of the streets.

Finally, here are a few questions and answers re: City resources:

  • How many temporary hotels and/or housing complexes is the City currently financially supporting, in part or full, for people at risk?
    The City doesn’t financially support housing; it is not part of the City’s mandate / jurisdiction.
  • Can you list each temporary hotel and/or housing complex by neighbourhood?
    Please inquire with BC Housing.
  • To date, what is the operating and/or purchase cost from the City’s budget that is being used to support each of  these temporary hotels and/or housing complexes since the provincial State of Emergency was declared?
    The City has not purchased motels and doesn’t operate them so we have put no financial resources into these.
  • To date, what is the operating and/or purchase cost from the City’s budget that is being used to support temporary tenting in City parks since the provincial State of Emergency was declared?
    The current estimate is that by the end of the year, the City will have spent $1.15 million on managing homelessness and temporary encampments.

Pandemic Mental Health Impacts, How You Can Help, and Waterfront Walkway
I’m going out on a bit of a limb here, because I know that many of you who wrote to me this week and many reading this post didn’t write to me about your own feelings and how you’re coping with all the pandemic restrictions. But I’m worried about our community.

I’m worried about seniors who might be feeling especially isolated. I’m worried about kids who are living a very strange version of “normal” right now, with all the restrictions. I’m worried about parents who are extra stressed trying to hold down a job, and then having to pick up a child at school who has the slightest sniffle. I’m worried about all the teachers whose bubbles are very large, teaching and taking care of our kids. I’m worried about the nurses and doctors who have been working hard under incredibly stressful conditions for months. I’m worried about people who are sick and dying with very few loved ones by their sides, and about babies coming into the world without being greeted and passed around to loving family members and friends. And I’m worried about people who are living outside in tents at the onset of winter in the middle of a global health pandemic.

It turns out that my worries are well founded. A report released this week by the Public Health Agency of Canada outlines the effects of the pandemic in the lives of Canadians. The report shows that so many people are suffering mental health effects as a result of all the pandemic restrictions. What the research also shows is that the pandemic has not hit us all equally. People living in long-term care homes, low-wage workers, women, and people of colour have been disproportionately effected.

A CBC article that provides detailed coverage of the report notes that “seventy per cent of Canadians who responded to a recent Statistics Canada survey said they were concerned about maintaining social ties, while 54 per cent of respondents with kids said they were very or extremely concerned about their children’s loneliness or social isolation.”

The CBC report also notes that: “Efforts to curb the spread of COVID-19 through social distancing and shutdowns have kept the Canadian caseload relatively low compared to other jurisdictions globally. But the overall health of the population has deteriorated over the last eight months, with more people turning to drugs, alcohol, tobacco and screen time over physical exercise to cope with the stress.”

With so many people struggling and suffering what are we going to do as a community to help each other get through? I have two ideas. Early in the pandemic I did a daily Facebook live address to give a COVID-19 update. Each day we would profile some of the amazing efforts happening in the community, and there were so many! People planting gardens for those who were food insecure. Seniors helping seniors. Youth helping seniors. Addressing youth mental health through poetry workshops. Online house concerts. The Times Colonist Rapid Relief Fund and $6 million raised in a short time to help those struggling. In the early months of the pandemic our community was overflowing with empathy-turned-action.

Let’s do it again! As pandemic fatigue sets in, as winter sets in, we need to rally as a community to take care of each other, to take care of the most vulnerable among us. Last night on our block there were three small outdoor Halloween gatherings. This has never happened before. It felt so good to sit in a socially distanced circle with my neighbours and to hear about how everyone was doing, what their struggles are right now. This is just one small example of an action to take. There are probably literally hundreds of things that each of us can do in our daily lives to buoy and support our friends, neighbours, co-workers and at the same time lift our own spirits a little. Please email me (mayor@victoria.ca) some of the inspiring things you’re doing or seeing where people are taking care of each other, and I’ll share them on my blog in the coming weeks.

My second idea is even simpler: take a walk, run, wheel, ride, skateboard, etc along the new waterfront walkway on Dallas Road.

This CHEK news story shows how much people already love the new space!

This may go over better as an order from Dr. Henry than as a suggestion from me, but I’m making it anyway! It’s free. It’s outside. There’s lots of parking if you need to drive there. It’s flat, smooth, accessible. We’ve solved the dogs-off-lease issue for seniors and others who were scared to walk near large bounding dogs; there’s now one area for dogs off lease and a whole separate walkway for others. It’s so inspiring to be down there. And it’s good to remember that even though we are going through a really stressful, awful global health pandemic, we can breathe in the ocean air and take in the views. I feel gratitude to live in such a beautiful place. Please send me (mayor@victoria.ca) your pictures enjoying the waterfront walkway and I’ll share them on my blog in the coming weeks.

With gratitude,

Lisa / Mayor Helps

Decampment update, questions addressed, birthday messages and new affordable housing units approved – mayor’s sunday email – October 25 2020

Community Wellness Alliance Decampment working group work plan.
This is the Community Wellness Alliance Workplan.

Hello everyone,

Thanks to those of you who have emailed me this past week with questions, thoughts and suggestions on sheltering in parks and related issues. We’re still receiving quite a few emails on this topic, so I’m writing all of you back together. If you’d like to stay in touch and stay updated on progress on a weekly basis, please follow my blog here as I post these emails there as well.

These emails tend to be long, as there are always lots of good questions to address and also information to share. To make it easier to navigate, I’ve created sections. Please just scroll to what interests you. First I’ll give a decampment update. Second I’ll address your questions and comments. Third, I have some birthday wishes. And finally, I share a press release from Friday about new affordable and supportive housing units in the city. If you do feel like skipping through the email/post pretty quickly, I’d encourage everyone to at least read the birthday section.

Decampment Working Group Update
I’ve been writing about the Community Wellness Alliance Decampment Working group for many weeks now and giving updates in Sunday emails on our progress. One of the members of the public who spoke with Council at our meeting last Thursday asked if we could make public the minutes from the weekly Decampment Working Group meetings. We don’t take minutes, per se. Each week we review the work plan, report in on priority actions – who has done what in the past week, and what will we each commit to doing next week. I’ve shared the work plan with all of you here so that everyone knows that there is good, hard, earnest, weekly work going on to move people from outside to inside as soon as possible.

Last week in the Decampment Working Group update section of my blog post, I outlined a plan for how we will work together to move 200 people inside by the end of the year. You can read that here.

This past week we have seen positive media coverage and the community beginning to rally around this goal. Thank you! CHEK shared our ambitious plan and also Steve’s story. He’s been living in an Our Place shelter for three years and he’s ready to move into his own place. CTV spoke with the Executive Director of Our Place and asked if this 200 person bold and ambitious plan was possible. He said yes! The Times Colonist did a great article on the 110 rent supplements available from BC Housing and Island health. And I was interviewed on CBC Thursday to provide more details. Please take the time to listen to the CBC interview. I explain the plan in quite a bit of detail.

A key part of the plan are rent supplements. These are a top-up provided by BC Housing and Island Health to the income assistance rate which makes it possible for people to move from supportive housing into market rental units. There are 110 rent supplements available. And then people can move from parks into the supportive housing units that are vacated.

Rent supplements mean that people have between $750 and $825 per month to spend on rent in private market rental units. The people moving into units funded by rent supplements are ready to move out of shelters or supportive housing. If you know of any vacancies anywhere in the region for November 1st, December 1st or January 1st and would like to help, please email mayor@victoria.ca and I’ll get you connected directly with BC Housing.

This past week one more person moved inside out of a park and into the Therapeutic Recovery Community in View Royal as a result of our work. Since we began in early September, that makes a total of 16 people who have moved inside. We still have a long way to go. The BC Housing representative was not at the meeting Friday so I’m not able to give a report on how many new rent supplement units may have been secured in the past week.

Your Questions and Comments Addressed
Someone has asked how long the rent supplements last and how people will be chosen for these units. Others who are concerned about camping in neighbourhood parks like Oaklands, Pemberton, Wesley, Hollywood, Gonzales, Irving and Regatta landing have asked Council to take these parks off the list of places where people can camp. Others have asked why we don’t designate the large gravel field in Beacon Hill Park as a campground and run it as such, marking out the area for tents; someone else suggested allocating tent permits across the city.

The Island Health rent supplements last as long as people need them. I wasn’t able to get an answer about the BC Housing rent supplements this past week but will next week. As for how people are chosen for these units, everything goes through the Coordinated Assessment and Access (CAA) process run by BC Housing, Island Health and the CRD. In the CBC interview I mentioned above, I lay this out really clearly.

In terms of neighbourhood parks, you can see the conundrum we’re in. Everyone wants camping banned in their neighbourhood park for what I think are really good and defensible reasons. But if we ban camping in all the parks listed above, there won’t be enough places for people to go. And we’ve seen repeatedly that large encampments simply don’t work. But what I can say, is that there has to be an end date set at some point for 24/7 camping in parks. As of last night, we have an NDP majority government that has made significant investments in housing already and committed on the campaign trail to making more and to address the needs of people with complex mental health and addictions issues. As the BC Urban Mayors’ Caucus (which I co-chair) said in our Blueprint for BC’s Urban Future, we need and expect immediate action. In months not years.

Once the new government is seated in the legislature, we’ll begin our work with them again. And, I haven’t given up on Oak Bay Lodge. That 300-bed senior’s facility is sitting vacant while seniors are living in tents in our parks. We’ll work with the new government, and our newly elected MLA Grace Lore, and we’ll put a plan in place, with them, to house the people who are currently living in our parks. And then we’ll end 24/7 camping. We cannot do this alone.

As for the suggestion of setting up an organized campground in Beacon Hill Park, there is a Trust from the 1800s governing the use of the park and as per the terms of the Trust the city can’t organize any activity in the park.

Many of you have written about the complex challenges of mental health and addictions, and have noted that the people living outside with these conditions shouldn’t be moved from park to park or disbursed through the city. One person – that echoes the concerns of many wrote: “There is no easy resolution to homelessness, as these individuals need early interventions, harm reduction, appropriate mental health supports and medical care – which all require sustainable funding from senior levels of government. However, I fail to understand how dispersing this complicated community into Victoria’s greens spaces is in any way an effective solution for them, or for other vulnerable populations like children or seniors.”

Having people living with mental health and addictions challenges living in parks is not an effective solution. That’s why we’re working hard with BC Housing and Island Health through the Decampment Working Group to address this. It’s not good for anyone neither the people using parks for sheltering, nor the people who feel that they can’t use parks because people are using them for shelters. With the pandemic, need for outdoor recreation is more important than ever. So is safe, secure housing. How can you stay home if you’re sick, if you don’t have a home. We’re between a rock and a hard place, and we’re working every day to dig ourselves out.

A resident who has just moved to Victoria from Ontario six weeks ago (welcome!) asked: What is happening with the old Mt. Tolmie hospital property? How could the city assist property owners willing to convert their sprawling bungalows into 2-3 suite homes? Are there any homes with multiple rooms or suites vacant due to students not physically present in UVic off-campus housing?

My understanding is that Mount Tolmie hospital is being held as a space for self-isolation if people who are currently living outside test positive for COVID-19 and can’t stay at home because they don’t have one. With respect to the City making house conversions easier, yes! As noted in the press release below, on Thursday Council passed a series of bylaw changes to make it easier to turn single family houses, into houses with suites. And, we’ve created incentives for more affordable housing in these house conversions as well. The new, hot-off-the-press regulations are here and our planning staff are standing by to assist. It’s very exciting! In terms of UVIC, we approached them earlier this year about potentially partnering to address homelessness. UVIC doesn’t have any off-campus housing, and all their residence rooms are filled as much as physical distancing requirements allow.

Thanks also for your suggestions. Someone shared this video from Los Angeles about modular housing. These are units that can be built more quickly than conventional construction; once complete they look like regular apartment buildings and last a long time. This is something that BC Housing funds. They have purchased two pieces of land in Victoria one on Meares Street and one on Yates Street to build modular housing . Once again someone suggested buying or leasing a cruise ship to house people; this idea keeps coming up. I have passed it along to BC Housing.

Someone wrote: “I recognize your challenge to find suitable accommodation for the homeless. Many years ago on a visit to Vienna, Austria, I was impressed by community gardens that also permitted small residences. These small homes had originally been built as huts to house garden tools but had been permitted by municipal regulations to become permanent residences, some even 2 stories high, all pleasing to the eye. Productive gardens including vegetables & flowers were everywhere. The purpose was to give apartment dwellers an opportunity to garden. Some eventually moved to their gardens. Could this idea
be adapted to meet the homeless situation in Victoria?”

The City has a garden suite program. Anyone with a single family home can build a suite in their backyard. A few years ago Council significantly cut the red tape to make it easier to for homeowners to do so. There is no longer a political process, homeowners follow the design guidelines set out and work with staff. We also have in our Housing Strategy a plan to allow tiny homes – which are much less expensive to build than a conventional garden suite – in backyards, but we’re not quite there yet.

With respect to showers, someone suggested that the people living outside be tasked with managing a shower program themselves with some support and oversight. They wrote, “Could a possible solution be to see if there are willing and able people within the group of those staying in these places who could maintain the shower and bathroom facilities themselves?  If so, could we explore creating cleaning and maintenance crews from these groups of people.  We could supply all the necessary cleaning supplies and create a schedule. We could also explore if there is an option to compensate them, recognizing of course that this could be somewhat complicated.  I fully appreciate that the homeless, mental health and addiction issue you’re trying to manage is incredibly complex.  I chose to send this email simply because I believe people of all walks and ages do better when they have some level of responsibility, or job or purpose.”

The showering issue is difficult and we haven’t managed to figure it out yet. But the Greater Victoria Coalition to End Homelessness and other service providers and advocacy groups are working with people living outside to see how something like this might be possible.

Two Birthday Messages
This past week, in two very different ways, two birthdays were brought to my attention. The father of child turning seven this weekend wrote to me and said he had to move his child’s birthday party from a small neighbourhood park because there were people camping there, close the playground. Bylaw said they’d attend to ensure that the new rules (8m space between tents and playgrounds) would be followed. But it’s a very small park and the father felt that it would still be better to move the birthday party. He wrote that of course the party can’t be indoors because of the pandemic, but it also now can’t be in his neighbourhood park. It was a kind email, but also shared frustration and sadness about the city’s inability to deal quickly with this complex situation. I wish the seven-year-old a happy birthday and I hope that they and their friends had a good time. I thank the dad too for writing to us, to share this story.

This weekend marks another birthday. Today is Michael’s 44th birthday. He’s currently living in Oaklands Park. When the City’s new bylaws came into effect, essentially limiting the number of people in any one park, he made the first move from Central Park to settle elsewhere to test the neighbourhood reaction and win them over before slowly bringing in others he felt needed to be somewhere quieter. Two of the oldest guys – both 70 years old – who had been living in Central Park moved with Michael to Oaklands Park.

When he set up there, Michael established the sentiment of respect and quiet and cleanliness in Oaklands Park and it is currently being upheld by those living there. As of Friday night there were six tents and two bike trailer structures with 8 men and one dog. Two weeks ago there was no one camping there. Because of the tone that Michael set, the older folks are still in the park daily for pickelball and teens are still playing street hockey at end of Shakespeare Street.

Michael works every day, as a flagger on construction sites. When he gets “home” he invites people to throw Frisbees in the sports field in the afternoons and to talk and play chess at night. According to the resident who shared this story with me, Michael is the emotional glue that brings love and belonging and community to the park he’s living in. To Michael, deep thanks and Happy Birthday. I’m sorry that you have to spend your 44th birthday living in a park.

We can and must do better as a city, region province, and country. Winter is coming, it’s cold out there this weekend. We can and must do better. We’ve got to get at least 200 people inside by the end of the year, and we’ve got to work to help the rest who are currently living outside very soon. We must do this so that seven year olds can spend their birthdays in the park and so that forty-four year olds don’t have to.

With gratitude,

Lisa / Mayor Helps

Council Approves 72 New Affordable Housing Units  
Date: Friday, October 23, 2020For Immediate Release

VICTORIA, BC — Last night, Victoria City Council approved a total of 72 net new housing units for low-income and vulnerable residents at two properties located at 330 Michigan Street in the James Bay neighbourhood and 736 Princess Street in the Burnside Gorge neighbourhood.

The new affordable housing development on Princess Avenue will be owned and operated by the Victoria branch of the John Howard Society and will remain rental and affordable at very low-income levels for at least 60 years. The John Howard Society strives to build safe and inclusive communities by helping vulnerable people achieve greater independence so that they can change their lives. 

“This project is more than simply supportive housing. It brings job readiness and life skills training, counselling and supportive housing under one roof to enable clients to become contributing members to their community. Our approach speaks to the principle that the true measure of any society can be found in how it treats its most vulnerable members,” says Manj Toor, Executive Director of the John Howard Society. “We’re grateful to Council for approving this project and giving us an opportunity to not only support people to have better lives but to enrich our community at the same time.”

Some of the innovations and amenities at this new building include a ground floor coffee shop and art gallery that will operate as a social enterprise and provide an opportunity for the John Howard Society to implement their employment readiness program and allow local artists to showcase and sell their art.  In addition, approximately 46 percent of the total floor area will be dedicated to commercial and community services that will add jobs in the neighbourhood and offer employment training and community services for residents and clients who are supported by the John Howard Society.  

“This is another important step forward to providing people options for a roof over their head and a safe secure place to call home,” said Mayor Lisa Helps. “I also appreciate the John Howard Society leading the way in providing five of the 28 units that exceed the accessibility requirements of the British Columbia Building Code and providing such inclusive homes and reducing barriers for people.” 

The current affordable housing complex on Michigan Street is owned and operated by the Capital Regional Housing Corporation (CRHC) and has four multi-family residential buildings. CRHC will retain the heritage building and demolish three old buildings to make way for two new four-story multi-family buildings for a total of 106 units, a net increase of 44. All units within both the new and existing buildings will remain affordable and will provide much needed housing options for Victoria’s lower income earners.

“I have had the pleasure of seeing this exciting project develop through its various stages, and to see it taking its next step to completion is very gratifying for the CRHC,” said David Screech, Mayor of View Royal and Vice-Chair of the CRHC Board. “With this decision, more seniors, families, those in need of provincial assistance and those with a range of abilities will be able to find the stable, secure and quality housing they desperately need.”

Another item that went to public hearing and adopted by Victoria Council last night was new Housing Conversion Regulations. These new guidelines will make it easier to convert houses to multiple units in order to create more rental, affordable rental and affordable home ownership units, while incentivizing heritage designation. 

“We know Victoria needs more housing options, both for renters and homeowners and these changes increase the number of eligible homes that qualify for home conversions,” said Helps. “Hundreds of units of housing have been created since housing conversions were introduced in the 1950s and expanding the program will encourage more rental housing, more affordable home ownership opportunities, and more two-and-three-bedroom units.”

Victoria’s Housing Strategy includes several policies to address housing and affordability in our community and provides guidance for housing policies and initiatives that meet residents’ needs across the housing continuum. This housing includes non-market housing, affordable rental housing, market rental housing, and affordable or entry-level ownership.

Decampment working group update, Rent supplements, questions answered and a personal note – Mayor’s Sunday email – October 18 2020

As part of a temporary distributed model of outdoor sheltering during the Provincial State of Emergency and the COVID-19 global health pandemic, staff have put these signs up in parks where there are facilities and running water. The signs outline where in the park sheltering is permitted and where it’s not and the regulations for people to follow.

Hello everyone,

Thanks to all of you who have written to me this past week with questions and comments on the situation of people sheltering in parks and the impact this is having on everyone. As I’ve been doing for the past few months , I read all your emails and then respond to them all at once on Sunday mornings. I also turn the email into a blog post to make sure all the information is shared as widely as possible. Please feel free to forward or share.

This email will be broken into three sections. If you’re only interested in one topic, please just skip down to that. Though I do encourage everyone to take the time to read the whole thing! First I’ll give an update on how the decampment process of moving people from outdoors to indoors is going. Then I’ll address your questions and concerns. Finally, I’ll end with a personal note.

If you’ve received a Sunday email before and asked me to “take you off my list”, I don’t have a list. At the end of the week, we gather up all the emails of people who have written in the past week on sheltering. So if you write to me during the week, I’m going to write you back! However, I do have a blog and if you’d like to stay updated on a weekly basis, you can sign up here to do so. Many people who have received previous Sunday emails have signed up to stay in touch that way and I really appreciate it.

Community Wellness Alliance Decampment Working Group Update
In many past emails and posts I’ve outlined the work of the Community Wellness Alliance Decampment Working Group which I chair. This group – made up of Island Health, BC Housing, the Greater Victoria Coalition to End Homelessness, the Aboriginal Coalition to End Homelessness and Our Place – meets every Friday to focus on the work of moving people from outside to inside.

The Community Wellness Alliance – which is a much larger group that meets monthly – has committed to getting 200 people who are currently living in parks inside by December 31st of this year. With approximately 250 people currently living in parks, this will make a big difference. People with the longest experiences of homelessness and the deepest vulnerability will be given priority, which means people recently arrived here will not. We’ve set the goal of 200 and we’re working really, really hard to meet it.

Where will these 200 people live? There are 60 units opening in November in Langford and View Royal as part of the Regional Housing First Program (RHFP). These units rent at $375 per month. People currently living in motels, shelters or supportive housing can move into these units and then 60 people can move from outside into the spaces vacated. Some people living outside may also move directly into the RHFP units. There are also 24 units for treatment available at Our Place’s Therapeutic Recovery Community in View Royal. In addition, BC Housing and Island Health are providing 110 “rent supplements”. This is a top-up provided to the income assistance rate which makes it possible for people to move from supportive housing into market rental units. And then people can move from parks into the supportive housing units that are vacated. There is one further opportunity for housing that will be available before the end of the year, bringing the total number of spaces to above 200. That opportunity can’t be announced at this time because there is no sitting government during an election.

The 110 rent supplement units are key to our success. And I’m going to ask for your help. Rent supplements mean that people have between $750 and $825 per month to spend on rent in private market rental units. The people moving into units funded by rent supplements are ready to move out of shelters or supportive housing. They may need light supports that can be provided by Island Health or others. They don’t need or want to be in supportive housing or shelters any more. In fact, at Friday’s meeting it was reported that three people currently living in shelters – motivated by the availability of rent supplements – went out and found their own apartments in the private market.

So far in total, only seven units have been made available for November 1st by private market landlords willing to rent to people moving out of supportive housing. The challenge before us is massive. The Downtown Victoria Business Association and Chamber of Commerce – both of which sit on the Community Wellness Alliance – are reaching out to private sector landlords and property management companies. The non-profits that have current tenants in supportive housing who are ready to live independently are also reaching out to landlords. And, Island Health is also appointing a person to coordinate outreach to landlords. If you or anyone you know has a vacancy coming up for November 1st or December 1st and would like to be part of the solution email me mayor@victoria.ca

This whole “positive flow” process – from supportive housing to Regional Housing First or market units and then from parks to supportive housing – is facilitated by the Coordinated Assessment and Access (CAA) process run by BC Housing, Island Health and the CRD. As vacancies become available, the CAA placement table meets and decides who is the best fit for which housing opportunity based on the needs people living outdoors or in shelters have identified in their housing applications.

Your Questions and Concerns, My Responses and Reflections
This past week many of you have written concerned about people moving to smaller parks in your neighbourhoods. Some of you wonder how these parks were chosen, why there was no consultation and have asked for the parks in your neighbourhoods to be exempted. You’ve said you’re afraid of having homeless camps set up. Some of you have asked why middle class families who pay good taxes should have to endure this.

Some of you have said that you live in North Park near Central Park and that your neighbourhood doesn’t feel safe. You’ve taken the time to write detailed accounts of your experiences so that I will understand what you are going through. Some of the things you’ve shared are awful and should not be happening in your neighbourhood or in any neighbourhood. You long for the days when kids ran and played freely in Central Park. Some of you have said that this unpredictable, sometimes scary and violent behaviour is happening because people don’t have the help they need. This isn’t good for them but it isn’t good for you either. Some of you have recognized that not all people who are living without homes are the same.

Some of you have said that you’re not NIMBY’s (I hate that term by the way, and I don’t use it. I think it is divisive, pits “us” against “them” and doesn’t help move things forward), and that you want to help. You’ve asked about housing options (see above), you’ve asked about more shelters in the meantime, you’ve asked if there are enough mental health and addictions supports, and you’ve also asked if once these things are in place, or well on their way, if we can return to 7pm to 7am camping and not allow people to camp in parks during the day. Someone else said they think we made a mistake to allow 24/7 camping in the first place.

The general thrust of many of the emails is that you want your parks back, you want your kids to be and feel safe, and how could we have let this happen?

As I’ve said in past emails, I want parks to be able to be enjoyed by everyone. I want kids to feel safe. And seniors too. I don’t want people camping near schools, or daycares or anywhere. This is what we are working towards. And we will get there.

Right now we’re in the middle of a global health pandemic. When the pandemic hit, shelters halved their numbers to meet distancing requirements and sent people out on the streets. People who were couch surfing or staying with friends were sent outside as well, as we were all told to get in our bubbles and stay there. Around the world, the number one refrain during March and April was, “Stay at home.” Here in Victoria and in other many other places all across the country, municipal governments allowed people who couldn’t follow the basic public health advice, “Stay at home,” to shelter in place. Provincial Health Officer Dr. Henry advised on June 8th in a memo to all mayors in British Columbia that encampments should not be cleared unless there safe indoor spaces for people to go. At this time, she has not rescinded her advice or sent any further memos.

Now here we are all these months later and we’re not through the pandemic and people are still sheltering in place, outside. This puts us all in a very tough spot. I hear your collective cries for help, for action. I know that for many of you who have written to me, me actually hearing you would look like the immediate end to camping in parks and returning parks to all members of the public, not just to members of the public without homes. I don’t know what else to do except to keep working on this with all the energy and tools I have so that eventually, you will feel heard.

In terms of how parks are chosen and or exempted, I’ll share a note from our Director of Parks. For clarity – for those of you who have been asking our Director of Parks to exempt certain parks, the decision-making authority to do so lies with Council not with staff.

“The  homelessness situation is obviously a major challenge that is affecting many in the community, both housed and unhoused.  While the provincial government works on addressing the primary causes of this complex issue, municipal governments like Victoria are doing what we can to address the symptoms and mitigate risks.  

“The amendments to the Parks Bylaw represent one suite of tactics that are intended to reduce some of the health and safety risks, while respecting the legal right for unhoused citizens to shelter in parks.  The new regulations allow the City further discretion about how and where sheltering occurs, by requiring spacing between shelters and other park amenities, and limiting the size of tents.  As you’ve noted Council also approved adding parks to the list of areas where sheltering is prohibited, which are immediately adjacent to schools, used as primary grounds for students and under license with the City for this purpose. 

“Pemberton Park is certainly close to schools and undoubtedly used by students at times, but it did not meet the criteria above. As you can imagine, if the criteria was expanded to include parks with similar uses many more would be excluded from the list, and the result would be to push sheltering into even smaller parks that do not have basic services like washrooms and water fountains.

“I sincerely appreciate the concerns that you and other residents have raised and I wish that there were more permanent solutions immediately available for those experiencing homelessness and serious health issues.  None of us in the City team believe that the current state is an acceptable one, however, we are attempting to deal with this emergency in a thoughtful and reasonable way.”

In terms of suggested solutions, someone this week suggested that new developments should include affordable housing. The City’s Inclusionary Housing Policy requires new condo buildings over a certain size to have some form of affordable housing, or make a contribution to the housing reserve. We’ve seen the most success with the incorporation of below-market home ownership units. This means that people currently living in market rental units that can now afford homes will vacate those rental units, take some pressure off the rental vacancy rate making more market units available for those ready to move out of supportive housing. In addition, in the City alone there are over 800 affordable and supportive housing units currently in the development process including 151 units right near my house.

A group of you wrote suggesting this approach:

  • The rainy season is on our doorstep. No one should be left outside.
  • It is past time to stop treating the “unhoused” as if they are one demographic. Very different needs call for very different interventions. 
  • There are 300+ beds at Oak Bay Lodge. 75 beds at Mt. Tolmie. There is Victoria Armoury.  S.J. Willis School, but for Vic High renovations, offers comparative insight.
  • These buildings and others that your staff can be tasked to find have facilities to maintain hygiene, safety and dignity.
  • Collectively, they provide configurations appropriate to the very different demographics represented among the unhoused: the needs are diverse. 
  • All can be properly addressed as a public health emergency when so declared.

Someone else wrote and suggested turning the historic Bank Street School into a shelter. I wholeheartedly agree that some of these are options worth exploring. Unfortunately Council does not have the authority to commandeer facilities owned by other governments for the purposes of providing shelter as we clearly saw in our attempts to secure Oak Bay Lodge. This Times Colonist article, CRD Directors Vote to Let Oak Bay Lodge Sit Vacant outlines the challenge.

A number of people also wrote asking if I would support The Canadian Alliance to End Homelessness 6-Point Plan to end homelessness in Canada. Yes!

And someone took the time to submit a drawing for a tiny home.

I appreciate the orientation towards solutions. In a crisis, every idea put forward to solve it deserves consideration. There are some folks working on ideas for Temporary Tiny Towns. Others are looking to see if we can set up large tents (like the kinds you see at festivals, but with sides) in parking lots across the region. Inside each of the large tents would be intentional clustered communities of 30 smaller tents. I’m throwing my energy and support into exploring as many of these ideas as possible. We also need the next government – whoever it may be – to step in and immediately address the mental health and addictions issue. As myself and my fellow mayors in the BC Urban Mayor’s Caucus wrote in our Blueprint for BC’s Urban Future, we need solutions immediately, in months not years.

A Personal Note
Every Sunday morning I go for a run. During my past few runs I’ve noticed something interesting. I noticed that most often when I’m running I’m just looking down at the ground a few steps in front of me. This is good and necessary for sure, to make sure I don’t trip. But it’s really limiting and narrow. All I can see is the ground in front of me. Last Sunday, I looked up, looked ahead, as far ahead as I could see. My view widened and it felt good to see the bigger picture and the longer term. This morning when out for a run, about half way through, I remembered to look up, look ahead. And when I did, I felt lonely – all that space in front of me.

We’re going through a really difficult time as a community right now and for many of us, for different reasons, we’re probably experiencing some of the most difficult circumstances in our lifetimes. What would it be like, what would it feel like, to look up together as a community, to look ahead. To know that this winter is going to be difficult. That we’ll have people camping in our parks in the wind and rain and snow. That this likely means some continued disruption and negative experiences for all of us.

While we’re looking at this situation in front of us, working hard to resolve it, can we also look to the future together, to the near future, next spring and summer when we’ve got people housed, when parks are once again for everyone. If we do this together, it may make it easier for all of us, and maybe just a little less lonely, a little more connected.

I’ll end as I did a few months ago now with a quote from a book that’s been a life line for me throughout the pandemic, Pema Chodron’s Comfortable With Uncertainty: 108 teachings on cultivating fearlessness and compassion. In teaching 102, she says, “As a result of compassion practice, we start to have a deeper understanding of the roots of suffering. We aspire not only that the outer manifestations of suffering decrease … We aspire to dissolve the myth that we are separate.”

With gratitude,

Lisa / Mayor Helps

Thanksgiving, How Housing Works in the City of Victoria, Sheltering in Parks – mayor’s Sunday email – October 11 2020

North Park Neighbourhood Association member Allison Ashcroft hands a toque to a person in her neighbourhood who is living without a home in Central Park. Photo Credit: Luke Connor.

Happy Thanksgiving Everyone,

For those of you who might be wondering why the mayor is writing to wish you a Happy Thanksgiving, it’s because you’ve written to me in the past week about sheltering in parks. I’m still receiving a high number of emails on this topic so – as I’ve been doing for the past many Sundays now – I read all your emails and then share information that is hopefully of interest to all of those who have written.

This week’s email is going to be a bit long. First, I want to take the time to give thanks. Second, I’d like to give a really thorough answer to one particular email I received Saturday evening on how housing works in the City of Victoria that I think is important for everyone to know. And third, I’ll address your comments. To make it easier for you to read, I’ve put headings in; feel free to skip directly to what you’re interested in. For those of you receiving a Sunday email for the first time: if you’d like to continue to stay up to date on sheltering in parks and other related matters, you can follow my blog here where I also post these emails.

In case not everyone makes it all the way to the end for the sign off, I’ll say now that I hope you and your loved ones have a safe and happy thanksgiving. Even though this has been a very difficult year for us as a city, province, country and world, there are so many things that we have to be thankful for – large and small. I hope this weekend brings with it some time for reflection and grace.

Thanks Giving to the North Park Neighbourhood Association
For the past many months now there has been a growing tent encampment in Central Park in the North Park Neighbourhood. Council recently passed bylaws that will mean some people will need to move from Central Park to other parks around the city so that there are smaller encampments. Although there is no good park for anyone to be living in anywhere in a country as prosperous as ours where the federal government enacted legislation last year asserting the right to housing, we know from experience that smaller encampments are better for everyone than large ones.

There have been many people in the community working hard out there to respond to COVID-related homelessness, from service providers and front line workers, nurses and doctors funded by Island Health, to BC Housing to the Greater Victoria Coalition to End Homelessness and the Aborginal Coaliton to End Homelessness, to our own city staff in parks, public works and bylaw. They all deserve thanks.

This weekend, for thanks giving, I want to express special gratitude to the North Park Neighbourhood Association (NPNA). The NPNA is a small neighbourhood association with no community centre and few resources, in the poorest part of the city. When people started arriving in their neighbourhood in tents, they stepped in rather than turned away. They found some funding from the Red Cross to help in the emergency. They’ve been building relationships with their unhoused neighbours. Knowing that the winter is coming, over this weekend they arranged for Cook Street Castle to drop off pallets to get people off the wet ground. They arranged for some futon mattresses to be delivered for the elderly and ailing residents of the encampment (who should be safe, warm and secure in the vacant Oak Bay Lodge) to make them more comfortable until they can move indoors.

They also called on the expertise in their own community to help. Jennie on the right in the photo below is an avid back-country camper; she spent her day Saturday helping the people living outside to secure their sites against the fall rain and wind which are already beginning.

A member of the NPNA said that when people sheltering move to other neighbourhoods, NPNA volunteers are going to go and set up for a few hours at parks where the people are moving to. They are going to notify other neighbourhood associations to come out and meet their new neighbours so that hopefully mutual respect and the volunteer spirit exemplified by the NPNA will help the people living outside with a smooth transition and will help to shed some of the fear.

The NPNA staff and volunteers don’t have their heads in the sand; they aren’t oblivious to the challenges that having a tent encampment in the middle of their neighbourhood are causing. They see on a daily basis the impacts of untreated mental health and addictions. They see the impacts of poverty, of homelessness. But instead of turning away, they’ve stepped in in a wholehearted way. For this they deserve our collective thanks. What they are doing and the approach they are taking shouldn’t be remarkable.

If there’s nothing else you take away from this section of the blog post, please take 10 minutes to listen to Sarah Murray, the Executive Director of the NPNA on CBC.

How Housing Works in the City of Victoria
On Saturday evening, I received this email, which I have permission to share:

Hi Lisa,

I live in North Park, right across the street from Central Park.  The influx of tents into our park has raised a lot of questions for me.  To be honest, it started with anger and resentment, but the more I dug into the number of shelter spaces, zoning restrictions, BC housing, Island Health, CRD meeting minutes (yes…I read meeting minutes…I’m so desperate, I read CRHD meeting minutes), the more I realized that I don’t understand how we go from tax dollars to shelter beds.

Here’s the question:  How do the Feds, the Province, and city create shelter for those who need it?  How is it supposed to work?

Here’s my guess:  The feds give money to the province, the province distributes the money through BC housing, the CRD makes a plan for the region, the city adjusts zoning and bylaws to fit the CRHC plan, non-profits staff and run the shelters.  Is that close?

I think there’s a strong current of anger and confusion in the city…I can’t be the only one who doesn’t understand how this is supposed to work…and I’m worried that anger is going to land on the wrong place.  Some clarity might go a long way. 

I’m certain you’re swamped with work, but I’d really like to understand this a bit better. I appreciate you taking the time to read this. I know you have very little to spare.

Thanks,

In 1994 the federal government invested roughly $113 per capita in affordable housing. By 2014, the federal government was only spending $58 per capita on affordable housing and the population of the country grew by 30% during that same period. In the 1980s and 1990s the provincial government closed institutions that had housed people with complex needs with the hopes of a more humane and integrated approach to mental health and addictions.

Those two things combined – and many other factors as well – have led to a downhill slide for the past three decades in terms of housing, homelessness, mental health and addictions in British Columbia and probably across the country. So now, everyone is playing catch up.

The federal government has a National Housing Strategy and has committed $55 billion to addressing housing and homelessness. The Canada Mortgage and Housing Company (CMHC) which is the crown corp responsible for delivering a lot of the housing strategy has declared boldly that by 2030 everyone in Canada will have a home they can afford. And in 2019, the federal government passed the National Housing Strategy Act which made housing a human right. The federal government also runs the Reaching Home Program which distributes funding directly to local communities to help address homelessness. In Victoria this program is administered through the CRD.

In British Columbia, BC Housing is the agency that delivers funding and expertise for the provincial government to communities. BC Housing’s preferred model is for non-profit housing providers to own and operate buildings and for BC Housing to fund their construction. BC Housing does own some buildings especially some of the new modular buildings that have opened around the province in the past few years. Island Health also builds and operates – or contracts out the operations of – housing sites for people who also have medical needs.

The Capital Regional District has a Housing and Land Banking function. That function has been incredibly active in the past four years with the creation and implementation of the Regional Housing First Program. This is where the rubber hits the road. The CRD secured $80 million from the federal and provincial governments and put in $40 million of our own to build 2000 units of housing including 400 units that rent at $375 per month and another significant number that are below market. 900 of these units are under construction right now across the region.

In addition, the Capital Regional Housing Corporation (CRHC) – a fully owned subsidiary of the CRD – builds and runs housing. Seventy percent of the CRHC units are rent-geared-to-income or RGI, this means that the rent is geared to incomes that people make. The other 30% are close to or slightly below market rates. The CRHC gets funding directly from BC Housing and also through the Regional Housing First Program. The rents cover the operating costs.

The City of Victoria does not build or run housing or shelters. The City has an Affordable Housing Trust Fund that we replenish each year in the budget process. This fund is distributed on a per bedroom basis to non-profit housing providers for construction costs. We grant $10,000 per bedroom for units that serve the lowest income people in our community. The per bedroom amount is to incentivize the development of more family sized units.

The City also swaps, uses or buys city-owned land for the purposes of building affordable housing. For example there are 130 units of affordable housing that will go on top of our new fire hall on Johnson Street. We have also partnered with the school district and swapped and harmonized land ownership for 151 units of affordable housing in Fernwood near Vic High, which will be run by the CRHC and another 88 units of affordable housing on city and school district owned land in Burnside Gorge to be run by Pacifica Housing.

In addition, the City looks to use our own vacant buildings to offer up as shelters. The old Boys and Girls Club on Yates street has been a shelter since 2016. It is owned by the City, funded by BC Housing and operated by Our Place Society.

Shelters (usually mats on the floor) are funded by BC Housing and run by non-profit societies in spaces that are donated by community centres, churches or other volunteer agencies.

Island Health provides health care and supports to people in supportive housing and also supports people who need lighter supports but can live more independently.

Phew! That’s a lot of explaining. And as I typed all this up, I realized again what I already know in my bones: the only way to address homelessness, mental health, addictions and poverty is through deep collaboration and the combining of resources. Even though the mayor has no official role to play in all of this, as the co-chair of the Coalition to End Homelessness, the Chair of the Capital Regional Housing Corporation, and as someone who knows how to bring people together, I’ve been working hard with all the agencies above before and throughout the pandemic. Our collective goal right now, through the Community Wellness Alliance Decampment Working Group is to get 200 people inside before the end of the year. Making this happen will require a combination of hard work and miracles.

Your Comments Addressed
This week many of you have continued to raise concerns about people moving to smaller neighbourhood parks. Some of you have expressed not feeling safe. Some of you have asked for certain parks – Pemberton, Gonzales, Stevenson – to be exempt from camping. Some of you have asked about addressing the issue of people camping across from the South Park school playground and also with respect to proximity to day care centres. Some of you have written concerned about the crime that you’re hearing about associated with parks. Many of you have written to me asking us to support the Canadian Alliance to End Homelessness 6 Point Plan to End Chronic Homelessness in Canada. Some of you have made suggestions about temporarily housing people on a cruise ship or in large modified pipes with small sleeping pods. And there is also a bit of a trend this week of people sending clips from Twitter and Facebook for me to look at.

With respect to small neighbourhood parks, there are 12 parks that have been identified where people can camp. These were chosen because they have facilities. This is a temporary measure in the midst of a global health pandemic and provincial state of emergency. It is not a long-term solution. I’ve heard from a few people this week that you or people you know are wanting to sell your homes across from certain parks. I feel sad about that. Most people really love their neighbourhoods, their neighbours and their parks. Having people camping in them is disruptive, for sure, but it’s for now, to get through the next few months as we continue to find indoor spaces. At this time Council does not plan to make any more parks exempt; we do plan to work with bylaw, parks staff, neighbourhood associations and the public to make the next few months as bearable as possible for everyone.

With respect to further changes to the parks bylaw, there may be some further tweaks that are needed. These include addressing the situation at the South Park playground and a 50 metre buffer. We also may need to make further changes to ensure that people aren’t camping too close to residences. The daycare issue is also important to give consideration to. If you did listen to Sarah Murray Executive Director of the North Park Neighbourhood Association on CBC (noted above) she lays out really well the complexity of changing the rules too many times in the process of working to get compliance.

With respect to crime, Council has given VicPD some extra resources to address some of the situations that can arise at or as a result of encampments. This past week a high-profile arrest was made and that person is now off the streets. VicPD will continue to work hard to address crime and do their best to ensure that all residents of our city are safe. All residents living near parks need to be protected from crime and predatory behaviour as do the most vulnerable people living in encampments. This is a shared issue for housed and unhoused alike.

Yes, I will support the Canadian Alliance to End Homelessness 6 Point Plan to End Chronic Homelessness in Canada and will bring a motion to Council asking them to do so as well. And I’ll continue to pass along suggestions for creative housing solutions to BC Housing. The cruise ship idea has come forward before and I have passed it along.

Finally, with respect to Facebook and Twitter posts, I can’t look at them as I’m not on Facebook or Twitter. I’ve deliberately left these platforms and I won’t be returning. My assessment of these social media platforms is that they can bring out the worst of people in our community and beyond. I won’t recap my reasons here but if you want to read about why I left Facebook and Twitter you can head to these posts.

I do welcome your emails! Part of the richness of this job is that I get to hear such a diversity of opinions and perspectives, and that I have the luxury of good coffee and some time on Sunday morning to address them.

With gratitude,

Lisa / Mayor Helps

“It may be the end of the world as we know it, but other worlds are possible.” – Anab Jain, Calling for More-Than-Human Politics

Update on Sheltering in Parks, Mental Health, Addictions and Homelessness, Front Line City Staff, Election Calls to Action – Mayor’s Sunday Email – October 4 2020

Our Place, New Roads Therapeutic Recovery Community, View Royal

Hello everyone,

Thanks for writing to me this past week. As I’ve been doing for the past few weeks, I read all of your emails, and then, because there are many, I’ve been responding to everyone all together so you can all hear directly from me, and so that you can hear each other’s concerns as well. If you’d like to keep up to date and continue to receive updates, please sign up here (upper right hand side of the page).

Many of you have written this week from areas around the city near parks where people are sheltering and other places where people may be sheltering soon. You’ve expressed worry about people without homes moving in and have asked whether we can ban camping in the parks near your homes. There are 12 parks that have been identified as better than others for sheltering because they have running water and washrooms. There are also other parks where camping is allowed but that don’t have these services. There is a smaller list of parks when sheltering is prohibited. At this point, Council is not considering adding any other parks to the list of parks that are prohibited, even though we understand that there are no parks that are good for sheltering.

Others of you have written from places where people are already sheltering and expressed concerns about the situation. You’ve all pointed out that our parks are in neighbourhoods, with families and seniors and that these are not good places for people to live. I agree wholeheartedly. Especially in a global health pandemic when kids need places to play, seniors need places to walk, and people need safe indoor spaces to live. What a difficult situation we are all in.

What is hopefully starting to become clear over the election campaign that we now find ourselves in, is that this is a problem that exists in parks in urban areas across the province. This Globe and Mail article outlines the issue well. Please take the time to read it. It’s about more than just homelessness, there is also a growing conversation and concern for people who have mental health and addictions challenges and who need health care. They are being left on the streets and in our parks with untreated health conditions and it’s not good for anyone.

That’s why, this past week myself and 12 other mayors across the province representing close to 2.8 million people in British Columbia released our Blueprint for British Columbia’s Urban Future. I’ve attached share the whole Blueprint for you. There is one portion that responds directly to the emails you all wrote to me this past week, and to the hundreds of emails we’ve received since the pandemic began.

Mental Health, Substance Use and Treatment
Since the beginning of the pandemic, there has been an unprecedented escalation in the challenges facing our communities stemming from the mental health and substance use crises. Too many of our residents are suffering from mental health and substance use issues and, increasingly, brain injury.

These crises existed before COVID-19, but have been exacerbated by a toxic drug supply, the increased level of pandemic-related homelessness and encampments, and increasing stigma and anger from some members of our communities. Our businesses – which are already struggling from the economic impacts of COVID-19 – are facing increased break-ins and other challenges, as a result of higher rates of social disorder and unpredictable, sometimes violent behaviour from people in crisis.

We call on all parties to commit to:

1. Immediately expand the availability of the full range of substance use and mental health treatment and recovery options in our communities for both youth and adults, including appropriate facilities for those with complex needs. We need treatment on demand so people get it when they need it. We need action in months, not years.

2. Make the recent public health order regarding expanding the number of health professionals authorized to prescribe safer pharmaceutical alternatives to the toxic drug supply permanent and urge all relevant regulatory colleges to scale up access to safer pharmaceutical alternatives for people at risk across B.C.

3. While reviewing changes to the Police Act, consider alternative approaches for responding to mental health and substance use calls in the community on a 24/7 basis.

Please help us by taking up these calls to action and by voting for the candidates and the party that you think can best help to deliver these things. We all love Pemberton Park, Hollywood Park, Central Park, Beacon Hill Park, all our parks we want them to be available for everyone especially kids and seniors. And we want our un-housed neighbours, and our neighbours who need medical help to get it. This is Canada after all.

I want to address a few other things I’ve heard this week in your emails and this has to do with city staff and how they are working with people who are living without homes. Some of you have expressed concerns that we are taking too long to express the new bylaws. Others of you have said that you don’t feel that city staff are directly engaged enough with people living outside. And some of you have said that the approach city staff are taking are balanced and humane. There was a really good article in the Times Colonist today that captures the City’s approach to bylaw enforcement. Please take the time to read it here. And please share it with others.

For example, there are currently 117 tents in Central Park and there are only – according to the new bylaws – supposed to be approximately 21 tents. This means that a lot of people are going to need to move to other parks, where there is currently no one sheltering. Bylaw staff and parks staff have been working closely with the people living in the park as well as with the North Park Neighbourhood Association to ensure that the transition to new parks is safe, orderly and that when people arrive in the new sites, they are adhering to the new bylaws. This is difficult, painstaking work for everyone.

City staff working on the front lines deserve an incredible amount of thanks for the hard work they are doing helping to manage a homelessness, mental health and addictions crisis in the middle of a global health pandemic. They are on the frontlines with the outreach workers. They are also the ones who respond to call after call for areas to be cleaned, needles to be picked up, disputes to be resolved. I am deeply grateful to them for their work. As you’re walking through a park, or noticing some of our hard working parks, public works and bylaw staff out there in other places around the city, I’d love if you would take the time to stop and say thank you to them. Our parks and bylaw staff are not experts at managing mental health, addictions and homelessness. But they get up every day and come to work to do their regular jobs, and then some, in very challenging circumstances.

I’ll end by reminding myself and all of you too what I reminded the Times Colonist interviewer – that the goal is not to move people from park to park. The goal is to return parks to spaces for everyone by getting our most vulnerable neighbours inside. That’s why we’re working really hard with Island Health, BC Housing and others every day to make this happen.

I won’t outline the Community Wellness Alliance Decampment Working Group here, a weekly meeting which I chair. You can go to previous Sunday emails here and read more about that process. But I can report that at this past week five more people moved inside, two to Our Place’s Therapeutic Recovery Community in View Royal, and three via Island Health. That’s 15 people moved inside since we began tracking on September 4th. At Friday’s meeting, BC Housing also reported that they now have close to 60 applications from people currently living in supportive housing who can move into Regional Housing First units or private market units later this fall, freeing up space in supportive housing units and shelters for people currently living in parks. And we probably have close to 75% of people who are living outside with housing applications filled out. Work continues in earnest to ensure that the other 25% also get applications in. People want to move inside.

I’ll sign off as always with gratitude for your thoughtful and creative solutions that some of you have sent this past week, along with your queries and your frustration. More than one person has suggested tiny home villages and I’ve passed this along to BC Housing. Someone suggested currently unused agricultural lands on the peninsula could be used for temporary tenting areas. That one we’ll have to leave to those municipalities. Someone else suggested this week that the Bay Street Armoury could potentially be used for a winter shelter. I’ll pass this idea along as well. The reality for the next month or so – until we get a new government in place – is that no new funding announcements will be made, new programs started or new shelters opened, but I’ll keep passing these good ideas along for when we have a new government. And do ask candidates who call you or come to your door what role they will play in addressing the homelessness, mental health and addictions crisis that we are all facing, together.

With gratitude,

Lisa / Mayor Helps

“It may be the end of the world as we know it, but other worlds are possible.” – Anab Jain, Calling for More-Than-Human Politics

BC Urban Mayors’ Caucus
2020 Blueprint for B.C.’s Urban Future


COVID’s Impact on B.C.’s Urban Areas
British Columbia’s urban areas are facing unique challenges in this pandemic, and we want to ensure the next provincial legislature is ready to work in partnership with local governments to address the most pressing issues facing cities across B.C., as we recover from COVID-19.

Our urban communities are the province’s economic engines – home to key industries and their workers, medium- and high-density housing development opportunities, world-class healthcare facilities and post-secondary education institutions. This group of communities is diverse – from the south-western coast to the North, from the Fraser Valley to the Interior – but the vital economic role that each play, and the challenges we each face, are shared.

Our cities are bearing the brunt of the COVID-19 pandemic and its impacts, which have exacerbated existing challenges related to mental health and addictions, homelessness, and a lack of affordable housing. With vital support from the provincial and federal governments, cities have maintained critical services, such as public transit, but ongoing financial challenges put the long-term sustainability of these services at risk. In addition, we are in danger of falling behind on planning for infrastructure expansion economic development and climate change, as our respective populations continue to grow and British Columbia moves to rebuild post-pandemic.

Our Shared Proposal
In this election, we are asking all parties to commit to work with leaders in B.C.’s urban centres to address the issues we face today, while we plan for restored prosperity and growth when our communities eventually emerge from the pandemic. Moreover, putting our cities on the path to a strong recovery will support neighboring smaller and rural communities and B.C. as a whole.

This partnership will require ongoing investments in key areas such as housing, health and infrastructure. A strong recovery will also depend on the creation of a new fiscal relationship between provincial and municipal governments in this province – one that provides cities with sustainable, predictable and reliable funding tools, so that we can support inclusive, equitable urban economies well into the future.

2020 Blueprint for B.C.’s Urban Future

  1. Mental Health, Addictions and Treatment

Since the beginning of the pandemic, there has been an unprecedented escalation in the challenges facing our communities stemming from the mental health and addiction crises. Too many of our residents are affected by mental health and addiction issues and, increasingly, brain injury.

These crises existed before COVID-19 but have been exacerbated by a toxic drug supply, the level of pandemic-related homelessness and encampments, and increasing stigma and anger from some members of our communities. Our businesses – already struggling from the economic impacts of COVID-19 – are facing increased break-ins and other challenges, as a result of increasing social disorder and unpredictable, sometimes violent behaviour from people in crisis.

We call on all parties to commit to:

  1. Immediately expand the availability of the full range of addictions and mental health treatment and recovery options in our communities for both youth and adults, including appropriate facilities for those with complex needs. We need treatment on demand so people get it when they need it. And we need action in months not years.
  2. Make permanent the recent public health order regarding expanding the number of health professionals authorized to prescribe safer pharmaceutical alternatives to the toxic drug supply and urge all relevant regulatory colleges to scale up access to safer pharmaceutical alternatives for people at risk across B.C.
  3. During the Police Act Review, consider alternative approaches for responding to mental health and addictions calls in the community on a 24/7 basis.

2. Affordable Housing
BC Housing and the Province have made significant investments in affordable housing in our communities. Yet many residents still face stress and uncertainty related to housing affordability. Young families can’t afford to buy homes in some communities. Seniors living in market-rental units have pensions that can’t keep pace with rent increases. Low-wage workers are forced to commute long distances to access their jobs in our cities, severely impacting their quality of life. Too many of our vulnerable neighbours are looking for a path out of homelessness. And urban indigenous people are disproportionately represented in the homeless counts.
There is not enough housing in our communities that is affordable to the people who live and work in them. This is also causing economic fallout for businesses in terms of recruitment and retention of workers, reducing the overall productivity of our Province’s economy.

We call on all parties to commit to:

  1. Accelerate investments and simplify the funding application process to build new affordable housing and supportive and social housing on a priority basis.
  2. Ensure there is a regulatory and taxation climate that prioritizes housing for people who live and work in our cities, rather than housing as an investment.
  3. Ensure there is a rental housing system that balances the needs of security of tenure for renters with the needs of landlords.

3. Public Transit
Affordable, reliable and accessible public transit is critical to the future of our communities economically, socially and environmentally. Pre-COVID-19, ridership across the province was growing faster than anywhere in North America, as our residents increasingly turned to transit as a viable alternative to single occupancy vehicles.  
Although the pandemic has cut ridership by over 50 percent, and devastated the financial sustainability of TransLink, BC Transit and BC Ferries, this setback is temporary. For our cities to remain competitive with counterparts in the rest of Canada and the world in a post-pandemic economy, we must keep building transit-friendly communities that continuously invest in high quality transit that reduces road congestion and GHG emissions, keeps our goods moving efficiently on limited road space, and offers an affordable transportation mode to all residents, especially those without other options.

We call on all parties to commit to:

  1. Complete the financial recovery of the projected long-term loses facing TransLink, BC Transit and BC Ferries, once the recently announced Safe Restart operating funding expires in late-2021, so that service levels are maintained throughout the pandemic and the recovery period, and ridership can be quickly rebuilt.
  2. Redesign the transit funding model that has relied too heavily on regressive transit fares and local property taxes to one that is more resilient and equitable.
  3. Prepare for a quick return to the post-pandemic transit expansion our cities will need to maintain competitiveness by ensuring that current planning processes are not paused due to the pandemic. Modest investments in planning studies and business case development now will ensure future service expansion and capital investments are ready to go in the rebuilding stage.
  4. Make the investments required over the coming decade to support BC Transit and TransLink’s ambitious low-carbon fleet plans

4. A New Fiscal Relationship
COVID-19 has made abundantly clear that the fiscal framework set up in 1867 – which sees local governments in Canada reliant primarily on property taxes – is wholly inadequate to meet the challenges and opportunities of cities in the 21st century. As city leaders, we have been on the front lines responding to COVID-19 without the resources to provide the services needed to keep our most vulnerable residents healthy and safe, and at the same time, offer additional supports to the businesses and neighbourhoods most impacted by the pandemic-driven challenges.

Respecting Canada’s constitutional framework where cities are “creatures of the provinces” doesn’t mean we can’t innovate within it. We must, or we put at risk the opportunity of creating inclusive, equitable urban economies, good jobs and sustainable communities.

We call on all parties to commit to:

  1. Convene an implementation committee comprised of local and provincial government officials to revisit and implement relevant recommendations in the Union of B.C. Municipalities report, Strong Fiscal Futures: A Blueprint for Strengthening BC Local Government’s Finance System.
  2. Pursue municipal finance reform to provide municipalities with a broader range of sustainable, predictable and reliable funding tools in order to address increasing financial pressures related to a growing asset base, aging infrastructure, climate change, housing challenges and the opioid crisis.


BC Urban Mayors’ Caucus
The BC Urban Mayors’ Caucus is an informal, non-partisan group of mayors from urban areas across British Columbia.

We have come together in response to the COVID-19 pandemic and learned what we have shared challenges. We will continue to meet as a group to learn from and with each other, and to act as a unified voice on critical issues facing our communities as this pandemic evolves and rebuilding takes hold.

Sheltering in Parks, Provincial Election and Bylaw Enforcement – Mayor’s Sunday EMAIL – September 27 2020

Example of a tiny home, shipping container village, as one of the letter writers suggested this week.

Hello everyone,

Thanks for taking the time to write to me this past week. Because of the high volume of emails we’ve been receiving about people camping in parks, I’ve been reading all of your emails, then responding to all of you at once. I don’t want to repeat myself from previous Sunday emails, because who wants a mayor that sounds like a broken record! I really encourage you to read at least the last few emails (which I’ve turned into blog posts to make more accessible) if you haven’t. It’s a lot to wade through, I know. But I also think it’s important to have information about some of the concerns that have been raised by residents and businesses, my responses, and the work we’re doing. Here are the posts from the last couple of Sundays:

September 21st Post
September 13th Post

These emails are meant to be frank, honest and open-hearted, to reflect back to you what I’ve heard, to answer questions as best as I can, and to share information. I’ll hope you’ll read in this spirit.

Those of you who wrote this week were concerned, as others have been in past weeks, about the use of parks and the importance of parks for kids, about the increased level of unpredictable behaviour you’re witnessing, about how you don’t feel safe.

I think what we’re all starting to realize in Victoria and across the province is that leaving people outside – many of whom have mental health and/or addictions issues and all of whom have likely experienced some form of trauma – is not working for anyone.  Kids need safe places to be and to play, as many of you have so articulately said. Seniors need safe places to walk. Everyone needs a safe place to live. And people who are sick need proper health care.  When no one has any of these things, everyone is hurting, our whole community is hurting. And right now, our whole community is hurting.

And in the middle of all this hurt that is happening here in Victoria and in urban centres across the province, last Monday, a provincial election was called. There are many different feelings about this election call. But it is what it is. And now, we have an opportunity to use this election to ask everyone running to commit to real immediate solutions for mental health, addictions and homelessness, that are developed with people with lived experiences at the centre. We cannot go on like this.

I’ve been meeting over the past few months with mayors from across urban British Columbia, from the north, to the coast to the interior. We’ll be releasing our election calls for action later this week. And there will be a strong focus on immediate solutions to take care of those in our community who are living outside and most vulnerable, not only for their own sake, but for the sake of our entire communities. Please join us.

Write to candidates, attend virtual all candidates sessions, and raise the issue of mental health, addictions and treatment, over and over again. Once the new government is sitting, we need action in Victoria and in communities across British Columbia. And we need action in months not years. I’ll post the urban mayors’ calls to action on my website later this week. Feel free to use that as a starting point for your own conversations.

In the meantime, many of you have also written to us about bylaw enforcement and when the new bylaws that were adopted on September 14th are going to be enforced. These bylaws require 4m of spacing between tents, no more than a 9m square footprint per sheltering site, 8m between shelters and playgrounds and 50m between shelters and schools.

The first step with any bylaw enforcement is to seek voluntary compliance through education and sharing of information. This has been happening for the past few weeks. My expectation is that in the coming weeks that we will begin to see visible changes and compliance among people camping. This does mean that we will likely see people moving to smaller neighbourhood parks where there is currently no one sheltering.

It’s hard to imagine being asked to limit ones belongings and footprint to such a small area, when you think about how big many of our homes, apartments and condos are – much larger than 9×9. But in this situation where people have no choice but to occupy public parks, there does need to be some compromise so that parks can also remain available for other members of the public to use. My hope is that we begin to see compliance, if not we’ll need to take other measures.

Finally, and as always, thanks for your suggestions! Some of you have observed driving through rural British Columbia and noticing lots of open space and lots of buildings for sale and have said that this might be a good place for people who are homeless to live. Some may wish to do so. And the Province may wish to pursue such solutions. As a City Council we are only responsible for the 20 square km handkerchief of land that is Victoria.

Others of you have suggested repurposed shipping containers on empty parking lots. I think this a good idea and have passed it along to BC Housing to pursue. Others have suggested having people living in parkades. This is not something we will be exploring at this point, as we need to balance the needs of Victoria as the commercial centre of the region with the needs of people sheltering outdoors with the needs for local businesses, employees and customers to come into the downtown.

And a number of you have suggested over the past few months just moving everyone to one place in the city – whether it is Royal Athletic Park or the all-weather field at Beacon Hill Park. We know from past experience that large encampments are not safe places for anyone – neither residents of those encampments, or nearby residents. This is evident in the situation we have in Central Park. There are too many people there and it’s putting stress on the people camping and on the neighbourhood. This is – in part – why we changed the bylaws as it will lead to smaller encampments across the city.

All this talk of encampments and responding to questions, concerns and ideas about encampments, sometimes makes even me lose sight of the real goal here. The real goal here is to have no one camping in any park. The goal is to get people inside with the supports and care they need to remain housed successfully. To get treatment as needed. To settle. To heal from trauma. To reconnect with family. That’s the real work. And that work is happening very slowly through the Community Wellness Alliance Decampment Working Group that I’ve highlighted in previous posts and through the hard work of BC Housing, Island Health and many community partners.

Thanks again for taking the time to share your thoughts with me. I wish I had easy answers. What I can say is that we’re working just as hard as we can on this really important issue so that we can help to heal the hurt in the community that it is causing.

With gratitude,

Lisa / Mayor Helps